Conflict with The Newsletter Plugin

  • The plugin BackWPup is active and contains only a partial version of the official Amazon SDK. This causes The Newsletter plugin to fail when using Amazon SES. Could you load the whole SDK instead?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @davehealey

    Sorry about the delayed response, could you please tell us what error you got in more detail? an error log or screenshot of the issue could really help!

    Thank you!

    Thread Starter CaptainMorgan

    (@davehealey)

    Hello,

    I’ve uploaded a screenshot of the error message here – https://pasteboard.co/orYbwUmmplXD.png

    If I try to send a message from The Newsletter plugin while BackWPup is enabled I get this message:

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    And this is from the email:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Active theme: Storefront Child Theme (version 1.0)
    Current plugin: Newsletter – Amazon SES (version 1.3.8)
    PHP version 8.1.14

    Error Details

    An error of type E_ERROR was caused in line 407 of the file /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/plugin.php. Error message: Uncaught Error: Class “Aws\Ses\SesClient” not found in /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/plugin.php:407
    Stack trace:

    0 /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/plugin.php(596): NewsletterAmazon->getSesClient()
    1 /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/plugin.php(675): NewsletterAmazonMailer->getSesClient()
    2 /home/website-name.com/public_html/wp-content/plugins/newsletter/includes/mailer.php(77): NewsletterAmazonMailer->send()
    3 /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/index.php(71): NewsletterMailer->send_with_stats()
    4 /home/website-name.com/public_html/wp-content/plugins/newsletter-amazon/plugin.php(118): require(‘…’)
    5 /home/website-name.com/public_html/wp-includes/class-wp-hook.php(308): NewsletterAmazon->menu_page_index()
    6 /home/website-name.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    7 /home/website-name.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    8 /home/website-name.com/public_html/wp-admin/admin.php(259): do_action()
    9 {main} thrown

    Plugin Support happyAnt

    (@duongcuong96)

    @davehealey

    sr abt the delayed response, I tried to reproduce the issue with the following plugins enabled but BWU still working correctly

    View post on imgur.com

    • This reply was modified 1 year, 5 months ago by happyAnt.
    • This reply was modified 1 year, 5 months ago by happyAnt.
    • This reply was modified 1 year, 5 months ago by happyAnt.
    Thread Starter CaptainMorgan

    (@davehealey)

    Hello,

    The conflict is with The Newsletter Plugin – https://www.thenewsletterplugin.com/

    Thread Starter CaptainMorgan

    (@davehealey)

    Any update?

Viewing 5 replies - 1 through 5 (of 5 total)
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