Conflict with ShortPixel Image Optimizer

Hi @psykonevro,
I notified them of the new release that fixes the issue, but they didn’t remove the alert.

On my development server everything works with ShortPixel, let me know if you find some issue.

C.

Hi there,

We are still experiencing this issue in our testing.

Shortpixel – version 4.22.6
Phoenix Media Rename – version 3.4.6

Immediately after renaming a file (either individually, or in bulk), the Shortpixel optimizer runs. We can confirm that Shortpixel credits were consumed to optimize the image (and its thumbnails) by verifying the optimization logs.

Is it possible that Shortpixel changed the structures of metadata stored in the database again? Or a different issue perhaps?

Carla

Hi @digitalcarla,
I didn’t change the metadata management in the new release and I don’t know if they changed something, but I’ll check this issue on my development server in the next few days.

Thank you for reporting.
C.

• This reply was modified 3 years ago by crossi72.

Hi @digitalcarla,
I’ve tested ShortPixel on my development server and everything worked as ever, maybe something in you configuration causes a conflict with Phoenix Media Rename, can you send me the detail of your ShortPixel configuration?

If you prefer not to publish here your configuration, you can send an email to [email protected] with the details, so that I can configure my server like yours.

C.

I just sent you email containing the complete Shortpixel configuration on the site we are testing. I can confirm the issue is still happening.

Please let me know if I can provide any additional information.

Thanks!
Carla