Conflict with Quick View Modal Window

  • Resolved Nitin I.

    (@cacheout2)


    3 years, 1 month ago

    Hi Team,

    I am using OceanWP theme, With Dokan plugin “activated” I am facing below given issue,

    Product Quick view works as unlogged user
    Product Quick view works as wp admin user
    (“works” means that I can see the poppup windows this article picture + description)

    Product Quick view doesn’t work as logged in website’s user (ie. as customer)
    Doesn’t work means: I can see the poppup effect, the screen become darker but no content, only the cross to close in the centre of the screen.

    When I deactivate “Dokan” everything with Quick View Modal Window becomes normal. Meaning it opens up for everyone.

    Kindly help on this.

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @cacheout2

    The Product Quick view is a feature of the Shop page. The shop page is coming from WooCommerce and some of the themes provide the Product Quick view feature as a default feature of the theme. This feature can be achieved using YITH quick view plugin also. So, only Dokan is not supposed to make any issue regarding this feature.

    But as you are stating that deactivating Dokan resolves the issue, it will be better if we could have a detailed look at your site for further investigation. As per the forum’s policy, sites are not supposed to be checked here. But you are always welcome to contact us via our support channel.

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @cacheout2

    Due to inactivity, I am marking this topic as resolved. Feel free to open a new one if you face any further issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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