• Resolved creatureconferences

    (@creatureconferences)


    Hello

    Your plugin conflicts with project panaorama from snaporibtal when it is on a website with akismet anti spam . it prevents creating or alterting text with descriptions in the projects themselves. To reach teh page you need to login. Are you able to email me so i can send login details. Deactivating either wordfence or akismet allows me to edit again but i need both plugins

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @creatureconferences,

    Unfortunately with the free version of Wordfence we are unable to request user credentials here on the forums to perform maintenance or checks on customer sites. It sounds like Wordfence could be detecting a false-positive on the operation that submits the data so Learning Mode could help here.

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    If this doesn’t seem to work in your case, let me know along with any errors or behaviors you’re seeing after trying a period in Learning Mode!

    Peter.

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