Conflict with Polylang

@born2digital

We’re sorry for the trouble you’re experiencing that might have caused by our plugin. We expect few more information about your setup. This might help us replicate the issue on our end:

1. Can you confirm you are using the most recent Yoast SEO v15.9.2? If you update, does the issue resolve? This guide explains more about how to update:?https://kb.yoast.com/kb/how-can-i-update-my-premium-plugin/.

2. Are all your non-Yoast plugins including Polylang and themes also updated?

3. Can you confirm you are using WordPress 15.7? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more:?https://yoast.com/why-we-dont-support-old-wordpress-versions/.

4. Are you seeing any JavaScript errors in your browser console?

5. Could you please share a screenshot with us in which you highlight the issue you are experiencing?

We look forward to hearing from you.

@suascat_wp

Sorry for the late reply!

I can confirm that I have the latest version available of Yoast as of any other plugin I have installed, and the same goes for WordPress!

I tried to uninstall and install once again the plugin: sometimes I see the error right away, and it disappear as soon as I deactivate the plugin, while now for example I activated it and it’s not showing me any error, but it did that a few weeks ago and the error just appared later on!

I do not see any Java error and, regarding the screenshot, I can only tell you (since the error is not presenting now) that I see a blank page with the header and footer I have set with elementor and no content in it! Usually it happens that I see the english version of the page but the italian one is blank, or the other way around.

I am trying to set a space for test, it might take a while, but as soon as I encounter the error, I will report it to you!

Is there anything else I can try in the meanwhile?

• This reply was modified 3 years, 8 months ago by born2digital.

Hello,

We just released Yoast SEO 16.0. Can you please update and let us know if the error shows up again?

We look forward to hearing from you.

I set up a test environment to run some tests: I installed Yoast, the 16.0 version, and I can no longer see my italian pages, except the home page! So I have the home page both in italian and english, all the english pages and I have all the italian ones blank.

If I, once again, deactivate the plugin and install it again, everything goes back to normal, but I don’t know for how long!

I’m not even sure if the problem could be Yoast or Polylang at this point.

Thanks for your clarification. Polylang recently released a new version 3.0.2 that comes with several fixes for Yoast SEO. Can you please confirm whether you’re running the latest version of Polylang v3.0.2 at this point?

If yes and the issue persists, would it be possible for you to quickly record a video that highlights the issue you’re currently experiencing so that we can understand the issue more clearly? How to include screenshots or videos?

We look forward to hearing from you.

Okay, I uploaded the video with what happens on YouTube at this link:

I hope it is enough to understand the situation, also I confirm that I have the latest version of both plugins.

Hi @born2digital ,

Were you able to resolve the issue? We ask as we went to the URL and can see the page is loading as expected. See image: https://ibb.co/jzSWvLR

We also see it has Yoast SEO active. See image: https://ibb.co/p1CNbgX

Yes now it’s working but I didn’t do anything to change the status of the website, and that is the problem. I mean that the problem is that is goes on and off from working and not-working, without any action done by me, so I’m not sure I can use both Yoast and Polylang on my website if I can’t prevent the website to go down.

Hi @born2digital,

That’s a frustrating problem if it keeps coming back. There are a couple of different things that you can try if the problem returns:

1. Check your PHP error log for any error messages. You can do this by enabling WordPress debugging or contact your web host.

2. Clear your cache from any caching plugins, the server, a CDN like Cloudflare, or the browser to see if this resolves the issue. If you are not sure how to clear the cache from a plugin, please contact the plugin author. If you’d like to clear the cache from the server, please speak to your host provider. To clear the cache from a browser, use this guide:?How to clear your browser’s cache.

3. Check for conflicts by temporarily deactivating all plugins except for Polylang and Yoast SEO and switching to a default WordPress theme like Twenty Twenty-One.

We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.