Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Maeve Lander

    (@enigmaweb)

    Hi Joyce, It sounds like this might be a jQuery conflict between this plugin and your theme, or another plugin you have in use. We need to work through some troubleshooting steps in order to isolate the error and find the culprit.

    Step 1 – check the error console for clues
    In Chrome, right click on the page then “inspect element”. Then click on the “console” tab. This will show you any Javascript errors that your site may be experiencing. If there is an error, it will include a filename and line number. If the filename is within a plugin, try deactivating that plugin and reload the page. Is the error fixed or not?

    Step 2 – switch to the default twentytwelve theme
    If you have jQuery or Javascript errors on your page, revert back to the basic “twentytwelve” WordPress theme. Is the error fixed? If YES then the problem was definitely your theme.

    Unfortunately, theme authors are notorious for improperly adding their own Javascript and/or jQuery. If you developed the theme yourself read this article by Chris Coyier which explains the issue in more detail and outlines how to do it properly. If you purchased your theme, feel free to email the vendor with a polite request to fix the issue.

    Step 3 – deactivate all your plugins
    Yes, it’s a hassle, but there is really no way around this if steps 1 and 2 did not identify the culprit. You need to deactivate all your plugins, then reactivate them one by one, testing in between each time. At the point when the issue reoccurs, you’ve found your problem plugin.

    ====

    Please carefully walk through these steps and report back.

    Thanks.

    Thread Starter Rollsjoyce

    (@rollsjoyce)

    Dear Maeve,
    Thank you for your reply! I followed your steps, and find out that It is only a conflict with my theme Panoramica and your plugin wp catalogue.
    Maybe the problem is as folowing:
    The panoramica portfolio has a menu for filtering categories from the portfolio
    and the qp catalogue plugin has a menu for filtering categories from the catalogue.

    The portfolio redirects by filtering categories to
    https://www.paragliding-holland.nl/portfolio-category/lieren-in-nederland/
    The catalogue redirects by filtering categories to
    https://www.paragliding-holland.nl/wpccategories/schermen/

    Somehow the wp catalogue plugin pikcs up and takes over not only links with /wpccategories/ but also with /portfolio-category/

    Is it possible to make changes in the plugin php files or functions.php so that it only interacts on links with “wpccategories” and not other links with the word “category” in it?
    Please can you let me know what lines in what php files I can change to resolve this problem.

    It is a great theme and very nice plugin, I hope I can keep both.

    Kind regards,
    Joyce

    Thread Starter Rollsjoyce

    (@rollsjoyce)

    Dear Maeve or other users,

    Is there any solution to solve my problem that involves keeping the panoramica theme and te wp catalogue plugin?

    Kind regards,
    Joyce

Viewing 3 replies - 1 through 3 (of 3 total)
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