Conflict with Mollie Payments for WooCommerce

  • Case: when the Point of Sale plugin is activated, the payment methods that should result from the Mollie Payments plugin are not visible or active anymore.
    After deactivating the Point of Sale plugin, the Mollie Payment methods are present again.
    I cannot go without the Mollie payment methods, which means I cannot use the POS now.

    Point of Sale POS voor WooCommerce, version 2.2.2
    Mollie Payments for WooCommerce, latest version (6.3.0).

    Is there any workaround or fix available?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter benstassen

    (@benstassen)

    This is the list of payment methods whilst the POS plugin is deactivated:
    https://www.eljana.nl/pos-deactivated.png

    This is the list of payment methods whilst the POS plugin is activated:
    https://www.eljana.nl/pos-activated-missing-payment-methods.png

    After deactivating again, the methods are visible again.

    Plugin Author bizswoop

    (@bizswoop)

    Please go ahead and submit a POS debug log to us for review.

    Launch the POS. Go to Menu (Upper left), Click Support.

    Submit a Support form, and make sure to click ‘Send POS system report’. Once you click send, include your active email address for follow-up, the report will automatically send to us for analysis. We will review and follow-up directly with you on a solution to fix for your website after reviewing the logs. Thank you.

    Hello, it seems that I have the same problem. Activating the POS plugin disables all Mollie payment methodes I have made active for the online shop. Have you any news on this. Thank you.

    Plugin Author bizswoop

    (@bizswoop)

    In our upcoming release this month, we will be adding support for Mollie payments to fix the related activation bug reported.

    If you’d like to have this resolved prior to the upcoming release, please submit a Support ticket from the POS system directly as described above.

    Launch the POS. Go to Menu (Upper left), Click Support.

    Submit a Support form, and make sure to click ‘Send POS system report’. Once you click send, include your active email address for follow-up, the report will automatically send to us for analysis. We will review and follow-up directly with you on a solution to fix the activation related to your site configuration. Thank you.

    Thread Starter benstassen

    (@benstassen)

    Is there any update on the release date of the upcoming release? Hoping to be able to update quickly. Thanks.

    Plugin Author bizswoop

    (@bizswoop)

    This new release will be available in early Q4 allowing active users to upgrade quickly and easily to the new version. This is considered a major release, so we are making sure it’s tested, QA’d and completes Beta status before being released.

    For any active users experiencing the conflict with Mollie Payments, we’re asking those users to create a support ticket directly in the POS (as outlined above), our team will review the log and provide support to resolve the compatibility until this new release is available. The new release which include full compatibility support with Mollie Payments by default.

    Thread Starter benstassen

    (@benstassen)

    Hi,
    Any update on the new release?
    KR
    Ben

    Thread Starter benstassen

    (@benstassen)

    Hi, Looking for an update on this please.
    KR Ben

Viewing 8 replies - 1 through 8 (of 8 total)
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