Conflict with Happy Files in media galery (upload image dialogue broken)

  • Resolved markussss

    (@markussss)


    5 months, 3 weeks ago

    Hey there,

    I am not fully sure on which end it is, but it looks to me this issue is triggered from the Draw Attention plugin. I have Happy Files installed which is a plugin for managing the media assets in the media gallery in WordPress.

    The layout is pretty much completely broken on the ‘add media’ dialogue as soon as Draw Attention is enabled. It also throws an error in the console:

    TypeError: Cannot read properties of null (reading 'addEventListener')
    at HTMLDocument.<anonymous> (news-letter.js?ver=2.0.25:54:5)

    Draw attention enabled: https://cln.sh/9Rq5PpZK
    Draw attention disabled: https://cln.sh/1lqzH3yq

    If you need the Happy Files plugin or more details about it please let me know.

    Thanks for checking

    best wishes
    Markus

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter markussss

    (@markussss)

    I can tell now that it’s happening on more than one website. Also I tested different versions.

    2.0.21 still works. It’s broken from version 2.0.22 onwards.

    Plugin Support Cyn

    (@cyn92)

    Hello @markussss, thanks for sharing these details with us and testing this, I will go ahead and share this with our team and developers so we can take a look into this.

    Thread Starter markussss

    (@markussss)

    @cyn92 do you know if your team and devs had a chance to look a this? I am unable to update and I am several versions behind now. thanks

    Plugin Support Cyn

    (@cyn92)

    Hello @markussss, we’ve been going through our issue list in order of priority and the date it was reported. Though we are a small team, we’ll be getting to this issue soon and addressing it, and once we have an update, will reach out once again.

    We appreciate your patience, please let us know if you need help with anything else in the meantime.

    Thread Starter markussss

    (@markussss)

    Thanks @cyn92 – I understand – it works different for/with every plugin developer team, now I know

    Thread Starter markussss

    (@markussss)

    Not seeing the changelog as of now, but I think the issue is solved with 2.0.28. If so, thanks a lot for fixing this as Happy Files is really a convenient plugin to use – good that there are no more conflicts

    Plugin Support Cyn

    (@cyn92)

    Hello @markussss, we’re glad to hear that! We were indeed able to issue out the fix for the Happy Files conflict in the latest version. Please let us know if you have any more questions, we’re always happy to help!

    Thread Starter markussss

    (@markussss)

    Thanks for confirming

Viewing 8 replies - 1 through 8 (of 8 total)
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