Conflict with Gravity Forms Plugin

  • Resolved relish1227

    (@relish1227)


    1 year, 11 months ago

    Hello,

    We noticed that our Gravity Forms forms recaptcha field stopped working — would hang and the form could not be submitted. In reaching out to GF support, we found that there is a known conflict caused by the Meta Pixel plugin. The client has opted to deactivate Meta Pixel to allow the forms to work. If you have a fix, let us know.

    For now we are not using a pixel plugin, but may look into alternative plugins if needed.

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  • Plugin Author Facebook

    (@facebook)

    @relish1227, yes this is a known issue, and we will resolve it in the next plugin release. I will update here when we release an updated version.

    Plugin Author Facebook

    (@facebook)

    I will mark this issue as resolved. Please reopen the issue if you need more help about this.

Viewing 2 replies - 1 through 2 (of 2 total)
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