• Resolved aeonflow

    (@aeonflow)


    I use the Ultimate Member plugin 1.3.88 on my membership site and I love it. It does exactly what I need and provides me with all the options I’m looking for. Thank you!

    Recently however I upgraded my installation of “Web 2.0 Directory” to v2.0 and everything was except for the panels displaying Google Maps linked through an API. For some reason, the panels appeared completely blank. Oddly, they worked on the Admin side and also on mobile phones and tablets but not on desktops with any browser.

    After a lot of head scratching I found out that the problem was caused by the “Disable JS/CSS Compression” option in UM which I reluctantly disabled and the Google Maps worked fine again.

    Any ideas what might be causing this? I’m going to post the same thing to the Web 2.0 Directory support page to see what they say too.

    Many thanks.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter aeonflow

    (@aeonflow)

    I just installed the latest version (v2.0.2) of the Web 2.0 Directory plugin but I am still experiencing the same problem. Thought I’d let you know.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @aeonflow,

    Can you please attach the screenshots of this issue so we can better understand what “panels displaying google maps” are you referring to?

    Let us know.
    Regards.

    Thread Starter aeonflow

    (@aeonflow)

    The first screenshot shows the index page which consists of companies and their addresses, each company having a marker on the map. The map should be displayed in the empty box.

    The second screenshot is of the detail page for one of the companies. The empty box halfway down the page should display a map showing their location.

    I don’t seem to be able to attach the screenshots to this message, I’ll try and send them to you direct instead.

    Thread Starter aeonflow

    (@aeonflow)

    You should be able to access the screenshots through this webpage:
    https://fmkx.hfc.org.uk/um-screenshots/

    Thanks!

    • This reply was modified 7 years, 1 month ago by aeonflow.
    • This reply was modified 7 years, 1 month ago by aeonflow.
    • This reply was modified 7 years, 1 month ago by aeonflow.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @aeonflow,

    This issue may be caused by conflicts with your theme of another plugin.
    Can you please do a quick conflict test so we can rule out any conflicts.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter aeonflow

    (@aeonflow)

    Hi,

    I’m happy to do a conflict test but I’m not sure it will achieve much as I already know the specific cause of my problem. If I have Advanced Settings > Disable JS/CSS Compression in UM switched to ON, everything works fine. As soon as I switch it OFF, the Google Maps in Web 2.0 Directory stops working (except on mobiles or tablets).

    I’ve added a screenshot of the setting as it is now with everything working fine. It’s the last link here:
    https://fmkx.hfc.org.uk/um-screenshots/

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @aeonflow,

    Thanks for letting us know.
    You can try to update to the latest 2.0 beta where this issue should be fixed.
    Here is the doc on how to update to the 2.0 version.
    The final release to the WordPress repo will be soon.

    Regards.

    Thread Starter aeonflow

    (@aeonflow)

    Hi,

    I’ve just upgraded my installation to UM v2.0.1. I noticed a few things when I tried Google Maps again:

    – The error pops up saying that the URL is not in my list of accepted referrers although I know it definitely is there. If I click on a entry in the index list, that company’s details are displayed and the Google Map displays fine.

    – If I perform a search on the index page after the ‘not in the list of referrers’ message has been displayed and then refresh the list of results, the Google Map appears on the index page too. If I then clear all the options or do another search without navigating away from the index page, the map still displays without a problem.

    – Installing v2.0.1 of UM has broken my menus. Instead of the menu options, all I get is this message:
    “Warning: Creating default object from empty value in /<my installation URL>/wp-includes/nav-menu-template.php on line 341”

    Thread Starter aeonflow

    (@aeonflow)

    Hi,

    I can add a bit more information to my comments above:

    – Google Maps seems to work fine all the time on the iPad, mobile phone and Windows laptop I have tried it on, just not the Mac. All tests have used the same website.

    – The menu error mentioned above only appears after I have logged in to UM.

    Hope that helps.

    Thread Starter aeonflow

    (@aeonflow)

    Hi,

    I’m still experiencing a conflict with this. If I switch the “Disable JS/CSS Compression” option in UM ON, Google Maps work fine. However, if I switch it OFF, all I get is an empty white box.

    Having this option switched ON doesn’t seem to be causing me any other problems or performance issues so I have left it like that but it would be useful to have a solution.

    Many thanks.

    kimlivianawp

    (@kimlivianawp)

    i’m having the same issue with the menu disappearing and the warning “Creating default object from empty value in /<my installation URL>/wp-includes/nav-menu-template.php on line 341” showing up..

    is the js/css compression option helping here, too?
    if yes, can you tell me where to find this option? I’m using UM in german and haven’t seen something like “advanced settings” yet.

    Thank you!

    Thread Starter aeonflow

    (@aeonflow)

    A quick update on this issue. I have just installed v2.0.9 of the Web 2.0 Directory plugin and it appears to have resolved the problem I was experiencing with Google Maps not displaying.

    kimlivianawp

    (@kimlivianawp)

    @aeonflow thanks for this info! just installed 2.0.9 too and my problems are solved :))

Viewing 13 replies - 1 through 13 (of 13 total)
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