Conflict with Fluent SMTP

  • Resolved theblueli

    (@theblueli)


    1 year, 11 months ago

    Hi I found the plugin is having conflict with Fluent SMTP. When the plugin is enable, I cannot send out email.
    It used to work with Fluent SMTP, Not sure what is changed. Now it is not working. And when I send a test email from Fluent SMTP.

    SMTP Error: Could not authenticate.?

    Log – Technical Information:
    Response
    {
    “code”: 423,
    “message”: “SMTP Error: Could not authenticate.”,
    “errors”: [
    “SMTP Error: Could not authenticate.”
    ]
    }
    Headers
    {
    “Reply-To”: “”,
    “Cc”: “”,
    “Bcc”: “”,
    “Content-Type”: “text/html”
    }`

    It only works when Email Template Designer – WP HTML Mail is disabled?
    ?Would you please have a look??
    ?Thanks

    • This topic was modified 1 year, 11 months ago by theblueli.
    • This topic was modified 1 year, 11 months ago by theblueli.
    • This topic was modified 1 year, 11 months ago by theblueli.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Julian

    (@juliangk)

    Hello @theblueli,

    Can you please go to our plugins options and check the box “Do not change email sender by default” under the “Sender” tab, if you have not done so already.

    Also, please make sure you use the same e-mail adress as a sender in both plugins.

    Please let us know if that helps.

    Best regards
    Julian

    Thread Starter theblueli

    (@theblueli)

    Hello, It is checked already, and I just tried to uncheck it and send a test email via Fluent SMTP. It does not work either. Both sender email are the same between two plugins.

    Thanks

    Plugin Support Julian

    (@juliangk)

    Hello @theblueli,

    does it work when our plugins are deactivated?

    Best regards
    Julian

    Thread Starter theblueli

    (@theblueli)

    Yes it works only when your plugin is disabled.

    Plugin Support Julian

    (@juliangk)

    Hello @theblueli,

    can you please send an e-mail to support(at)codemiq.com and refer to theas thread.

    Best regards
    Julian

    Plugin Support Julian

    (@juliangk)

    Hello @theblueli,

    as we have not received any further communications from you, I will mark this thread as resolved. If you still have trouble, please send us an e-mail.

    Best regards
    Julian

Viewing 6 replies - 1 through 6 (of 6 total)
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