Conflict with Elementor Update

Hi @lindsayw72,

Thanks for contacting us.

The issue has been addressed and fixed in the latest version of the WooGallery. We suggest you update the plugin to the latest version and check if the issue gets resolved or not. If the issue persists, we suggest you share the page link with us and we will provide the necessary solutions after the inspection.

Your understanding and cooperation would be highly appreciated.

Thank you.

Hi @pulak00,

I have the same issue and I don’t know how to fix it. At least wordpress does not show me new updates for both Elementor (for free) and Elementor Pro that I already bought a days ago. I’m able to create a new page with Elementor, edit and publish it, but after that when I try to edit that page again simply it does not load. I need Elementor’s and Elementor’s Pro specific versions? Or there is a list of compatibility versions or something like that?

Regards, thanks.

Hi @innfohealthsystems,

Thanks for contacting us. Hope you are doing great today!

It would be better if you could share the product link with us. The latest version of the plugin should resolve the issue. If it persists, we suggest you add the following CSS to the custom CSS section of the plugin.

#wpgs-gallery.wcgs-woocommerce-product-gallery .wcgs-carousel {
    max-width: 100%;
}

If the issue persist after the plugin update, apply the css code. Let us know if you need further assistance.

Thank you.

Hi @pulak00 ,

Actually, I realized that the issue mentioned is caused by a form, I them when I try to add or edit an existing form, my elementor page crash. So, you know how to fix it? I’m working with “Robbie & Magie – Wedding Event Invitation Elementor Pro Template Kit” and I adquired elementor’s pro with this email [email protected]

Hi @innfohealthsystems,

Thanks for identifying that the issue wad generated from a different plugin. We suggest you to contact with the plugin author to resolve the site crashing issue. Hopefully, they will be able to guide you to the right solution.

Your understanding and cooperation would be highly appreciated.

Thank you.