Conflict with Elementor Pro “my account” widget

  • Resolved marcie73

    (@marcie73)


    7 months, 4 weeks ago

    Hello!
    when using Elementor Pro “my account” widget (for woccommerce) and Seo Yoast activated, fields validation notices do not appear.
    If you try to register without filling fields, normally a red banner appears indicating the required field values missing. In this case nothing appears and page seems reloading doing nothing.

    View post on imgur.com

    It took al lot of time to discover this incompatibility, but since Elementor is very popular I think with be worthy to fix it.

    I’ve already contacted Elementor support and they say:

    “This conflict indicates that Yoast is causing the issue. Please understand that we cannot support third-party plugins? or themes since we lack control over their code and cannot ensure their full compatibility with Elementor.
    I suggest reaching out to the Yoast support team. They will be better equipped to troubleshoot the issue and provide a potential solution”

    The link given is a website for testing purpose.
    Only Elementor, Elementor Pro, Woocommerce and Seo Yoast are active for easier debugging.
    The issue appears with Storefront and Hello Theme.
    With default Twenty Twenty-four instead it works as expected.

    Thank you so much for your help!

    • This topic was modified 7 months, 4 weeks ago by marcie73.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mushrit Shabnam

    (@611shabnam)

    Hi @marcie73

    We understand you are facing conflict when you try to register without filling fields.

    When I tried to register without adding the email address, I got an error. Kindly check the screenshot.

    Unfortunately, the screenshot you shared is not loading for us. Can you kindly reshare the link to the image?

    You can use any image-sharing service like https://pasteboard.co/, https://snag.gy/, https://imgur.com/, https://snipboard.io/

    Thread Starter marcie73

    (@marcie73)

    hello Mushrit!

    thank you for your answer. My screenshot was made with imgur, but it just shown a normal behaviour with red banner noticing missing values.
    You just need to test instead the link of the website I given to you. Try only registering without filling, and you will see that the banner will not appear.
    The website uses hello theme that I normally use in combination with elementor.
    Hope to have been more clear now.

    thank you!

    Plugin Support Maybellyne

    (@maybellyne)

    Hello @marcie73,

    We are aware of an issue where WooCommerce notices aren’t displayed when Yoast SEO is active. You are actually not the first to report this issue and a bug report has been created and is under review by our product team.

    Workaround
    Use default WooCommerce pages such as My Account, Cart & Checkout instead of those created with Elementor.

    What’s next?
    Our product team will assess the severity of this problem in relation to other open bug reports and new features. Based on their assessment, the bug report will be given a priority level. Our developers work on the highest priority issues first. Unfortunately, this means we cannot give you an estimate of when they’ll start working on your report.

    If you would like to follow the progress, you can do so here:?https://github.com/Yoast/wordpress-seo/issues/18242

    Thread Starter marcie73

    (@marcie73)

    Hello,

    I see that the issue hasn’t been resolved for 2 years, but actually the user betatester07?commented?on Jul 2, 2023
    gave an interested hint that you should investigate!
    I filled the seo description and this fixed the issue. Now the banner appears!
    When the seo description is empty the og: description includes the error notice in its content!

Viewing 4 replies - 1 through 4 (of 4 total)
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