• Resolved walshie1987

    (@walshie1987)


    Hi,

    When I go to my homepage and click on “Edit with Elementor” Elementor Pro gives me a 500 error.

    After investigation, it appears that Optimole is returning the error:

    #0 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-content/plugins/optimole-wp/inc/url_replacer.php(188): Optml_Url_Replacer->normalize_image()

    #1 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-content/plugins/optimole-wp/inc/compatibilities/elementor_builder.php(111): Optml_Url_Replacer->build_url()

    #2 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-includes/class-wp-hook.php(324): Optml_elementor_builder->optimize_src()

    #3 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()

    #4 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-includes/media.php(1008): apply_filters()

    #5 /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-includes/media.php(1049): wp_get_attachment_image_src()

    #6 /home/1171149.cloudwaysapps.com/ykceyu in /home/1171149.cloudwaysapps.com/ykceyuasng/public_html/wp-content/plugins/optimole-wp/inc/url_replacer.php on line 270

    I have recently migrted hosts to Cloudways but I can’t see this been the issue?

    Please can you help with this.

    Thanks in advance,

    Chris

Viewing 1 replies (of 1 total)
  • Plugin Support Kush

    (@kushnamdev)

    Hi @walshie1987

    Thank you for using Optimole and reaching out.

    We checked the case and based on the error trace, the root cause of the issue looks related to your theme. I will suggest that you please review the behavior there.

    I hope this helps.

Viewing 1 replies (of 1 total)
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