Conflict with Elementor and Elementor Pro

  • Resolved Sencillo

    (@sencillo)


    7 years, 9 months ago

    Hi, WP Speed of Light works fine, but my Page Builder Elementor Pro dont work like he should. Elementor-Support did everything they could, but they can′t find the bug. Now I have to ask you for help.
    Elementor Slider don′t work fine (no background, no correct position of the slider-content, …) and with Elementor Page Builder Editor I only can work when WP Speed of Light is disabled or optimization for admin is disabled.
    I use the same plugins on another site of mine and everything works fine. I hope you can help to find the bug.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author JoomUnited

    (@joomunited)

    Hi,

    The fact that you can only use your frontend editor with WP Speed of Light disabled for admin is completely normal as the html content served for admin is different from other users.
    I guess your editor will had some specific content for admin edition purpose.

    Also i think that Elementor slider uses javascript and maybe the javascript is broke on your page due to an error (even maybe not related to Elementor)
    Have you enabled some advanced optimization settings? If so please deactivate these settings one by one and check if your slider works or not.

    Also if you could post a link to your slider we could have a look.

    Best regards

    Thread Starter Sencillo

    (@sencillo)

    Hi,

    thank you for fast support. You can take a look at the slider here: https://www.paxner.com/web/referenzen

    I don′t have another optimizations. I deactivated all other plugins without Elementor and WP Speed of Light, but nothing happened – there is still the same problem.

    If you want I can give you admin-rights if it helps you to find the conflict.
    Thank you for help.

    Plugin Author JoomUnited

    (@joomunited)

    Yes it will be the easiest way.
    You can create a free account on our website https://www.joomunited.com and then create a ticket support with a reference to this post in your comments.

    We’ll have a look as soon as possible.

    Best regards

    Thread Starter Sencillo

    (@sencillo)

    I tried to register 2 times on your site, but I can′t login to open a support ticket.
    I always get the message: Username and password do not match or you do not have an account yet.
    Also I didn′t receive a confirmation email.
    What can I do now?
    Best regards

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    Please use the “Create free account” button from here: https://www.joomunited.com/login-register?view=login

    Cheers,

Viewing 5 replies - 1 through 5 (of 5 total)
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