• Resolved angeliqueweb2021

    (@angeliqueweb2021)


    Hi, the page displays fine in the backend, but when viewing in frontend it’s broken. I have tried to disable all plugin except elementor pro and buddypress and builder plugin and revert to the default wordpress theme but still get the error

    == Server Environment ==
    	Operating System: Linux
    	Software: Apache
    	MySQL version: MariaDB Server v10.4.18
    	PHP Version: 7.3.29
    	PHP Max Input Vars: 2500
    	PHP Max Post Size: 128M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.8.1
    	Site URL: https://scottishpna.org
    	Home URL: https://scottishpna.org
    	WP Multisite: No
    	Max Upload Size: 128 MB
    	Memory limit: 2048M
    	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    	Language: en-GB
    	Timezone: Europe/London
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Sydney
    	Version: 1.80
    	Author: aThemes
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_GB
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.61 Safari/537.36 Edg/94.0.992.31
    
    == Active Plugins ==
    	bbPress
    		Version: 2.6.6
    		Author: The bbPress Contributors
    
    	BuddyBuilder - BuddyPress Builder for Elementor
    		Version: 1.6.3
    		Author: StaxWP
    
    	BuddyPress
    		Version: 9.1.1
    		Author: The BuddyPress Community
    
    	Classic Editor
    		Version: 1.6.2
    		Author: WordPress Contributors
    
    	Elementor
    		Version: 3.4.4
    		Author: Elementor.com
    
    	Elementor Contact Form DB
    		Version: 1.7
    		Author: Sean Barton - Tortoise IT
    
    	Elementor Pro
    		Version: 3.4.1
    		Author: Elementor.com
    
    	Health Check & Troubleshooting
    		Version: 1.4.5
    		Author: The www.remarpro.com community
    
    	Insert Headers and Footers
    		Version: 1.6.0
    		Author: WPBeginner
    
    	Modern Events Calendar Lite
    		Version: 5.22.3
    		Author: Webnus
    
    	Unlimited Elements for Elementor (Premium)
    		Version: 1.4.83
    		Author: Unlimited Elements
    
    	WP File Manager
    		Version: 7.1.2
    		Author: mndpsingh287
    
    	Yoast SEO
    		Version: 17.2.1
    		Author: Team Yoast
    
    == Must-Use Plugins ==
    	Health Check Troubleshooting Mode
    		Version: 1.7.2
    		Author: 
    
    	StackCache
    		Version: 
    		Author: Stack CP
    
    == Elementor - Compatibility Tag ==
    	
    	BuddyBuilder - BuddyPress Builder for Elementor: Compatibility not specified
    	Elementor Contact Form DB: Compatibility not specified
    	Elementor Pro: Compatibility not specified
    	Unlimited Elements for Elementor (Premium): Compatibility not specified
    
    == Elementor Pro - Compatibility Tag ==
    	
    
    == Elements Usage ==
    	
    	footer : 1
    		heading : 1
    		icon-list : 2
    		text-editor : 2
    	header : 1
    		button : 1
    		icon-list : 1
    		image : 1
    		nav-menu : 1
    	page : 4
    		button : 5
    		form : 2
    		heading : 27
    		icon : 3
    		icon-box : 9
    		posts : 2
    		spacer : 7
    		testimonial-carousel : 4
    		text-editor : 14
    	popup : 1
    		wp-widget-bp_core_login_widget : 1
    	section : 4
    		button : 3
    		heading : 2
    		icon : 1
    		posts : 1
    		testimonial-carousel : 1
    		text-editor : 1
    		ucaddon_zoom_caption_reveal_content_box : 3
    	widget : 0
    		button : 1
    		form : 1
    		heading : 2
    		icon-box : 1
    		icon-list : 2
    	wp-post : 3
    		button : 3
    		heading : 3
    		icon-list : 3
    		spacer : 3
    		text-editor : 3
    	wp-page : 11
    		MEC : 1
    		bpb-members-directory-list : 1
    		bpb-profile-member-content : 1
    		bpb-profile-member-navigation : 1
    		button : 13
    		form : 2
    		global : 4
    		heading : 40
    		icon : 1
    		icon-box : 3
    		image : 5
    		menu-anchor : 5
    		posts : 2
    		shortcode : 1
    		spacer : 5
    		testimonial-carousel : 2
    		text-editor : 18
    		ucaddon_icon_image_content_box : 3
    		ucaddon_zoom_caption_reveal_content_box : 5
    		wp-widget-bp_core_recently_active_widget : 1
    	single-page : 2
    		theme-post-content : 1
    	bpb-buddypress : 10
    		bpb-groups-directory-filters : 1
    		bpb-groups-directory-list : 1
    		bpb-groups-directory-navigation : 1
    		bpb-members-directory-list : 1
    		bpb-profile-group-avatar : 1
    		bpb-profile-group-buttons : 1
    		bpb-profile-group-content : 1
    		bpb-profile-group-cover : 1
    		bpb-profile-group-description : 1
    		bpb-profile-group-last-activity : 1
    		bpb-profile-group-leadership : 1
    		bpb-profile-group-navigation : 1
    		bpb-profile-group-status : 1
    		bpb-profile-member-avatar : 1
    		bpb-profile-member-buttons : 1
    		bpb-profile-member-content : 2
    		bpb-profile-member-cover : 1
    		bpb-profile-member-last-activity : 1
    		bpb-profile-member-meta : 1
    		bpb-profile-member-navigation : 2
    		bpb-profile-member-username : 1
    		bpb-sitewide-content : 1
    		bpb-sitewide-filters : 1
    		bpb-sitewide-form : 1
    		heading : 2
    
    == Log ==
    	
    Log: showing 20 of 352021-06-23 18:49:06 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor Pro',
      'from' => '3.3.0',
      'to' => '3.3.1',
    )]
    2021-07-14 08:11:38 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.5',
      'to' => '3.3.0',
    )]
    2021-07-14 08:11:40 [info] elementor::elementor_updater Started 
    2021-07-14 08:11:40 [info] Elementor/Upgrades - _on_each_version Start  
    2021-07-14 08:11:40 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-07-14 08:11:40 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.2.5',
      'to' => '3.3.0',
    )]
    2021-07-16 15:41:28 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor Pro',
      'from' => '3.3.1',
      'to' => '3.3.2',
    )]
    2021-08-02 17:33:24 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.3.0',
      'to' => '3.3.1',
    )]
    2021-08-02 17:33:25 [info] elementor::elementor_updater Started 
    2021-08-02 17:33:25 [info] Elementor/Upgrades - _on_each_version Start  
    2021-08-02 17:33:26 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-08-02 17:33:26 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.3.0',
      'to' => '3.3.1',
    )]
    2021-09-29 11:10:29 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.3.1',
      'to' => '3.4.4',
    )]
    2021-09-29 11:10:37 [info] elementor::elementor_updater Started 
    2021-09-29 11:10:37 [info] Elementor/Upgrades - _on_each_version Start  
    2021-09-29 11:10:39 [info] Elementor/Upgrades - _on_each_version Finished 
    2021-09-29 11:10:39 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.3.1',
      'to' => '3.4.4',
    )]
    2021-09-29 11:10:59 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor Pro',
      'from' => '3.3.2',
      'to' => '3.4.1',
    )]
    2021-09-29 11:11:00 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor Pro',
      'from' => '3.3.2',
      'to' => '3.4.1',
    )]
    2021-09-29 11:11:01 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor Pro',
      'from' => '3.3.2',
      'to' => '3.4.1',
    )]
    
    PHP: showing 5 of 5PHP: 2021-06-18 15:39:00 [notice X 8][/home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-06-18 15:41:58 [notice X 1][/home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor-pro/modules/forms/classes/ajax-handler.php::254] Undefined index: post_id [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-07-02 14:28:05 [notice X 1][/home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/template-library/sources/local.php::700] ob_end_clean(): failed to delete buffer. No buffer to delete [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-09-29 11:29:36 [error X 10][/home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php::2290] Uncaught TypeError: Argument 1 passed to Elementor\Controls_Stack::sanitize_settings() must be of the type array, null given, called in /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1051 and defined in /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php:2290
    Stack trace:
    #0 /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1051): Elementor\Controls_Stack->sanitize_settings(NULL)
    #1 /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2039): Elementor\Controls_Stack->get_data('settings')
    #2 /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Controls_Stack->get_init_settings()
    #3 /home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings()
    #4 /hom [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2021-09-29 13:23:53 [notice X 12][/home/sites/16b/d/deb5e21d8a/public_html/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php::253] Trying to get property 'ID' of non-object [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 42 total)
  • Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for reaching out to us

    With respect to the issue here, please carry out the following:

    1. Navigate to the Elementor > Tools > Regenerate CSS section and click the Regenerate Files button

    2. Click on the Sync Library button within the “Sync Library” section

    3. Save your changes

    4. Try carry out some changes within the page and update it

    5. Check whether the issue is resolved

    Please do keep us posted on how it goes

    Kind Regards

    Thread Starter angeliqueweb2021

    (@angeliqueweb2021)

    Hi, thank you for response. It still doesn’t display in frontend but fine in the backend https://scottishpna.org/members-area/

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for keeping in touch with us

    In this case, could you perhaps try out the following:

    1. Temporarily disable the Modern Events Calendar plugin
    2. Ensure that you are using the BuddyPress Nouveau Template pack within the Settings > BuddyPress > Options > Template Pack field

    Please do keep us posted on how it goes

    Kind Regards

    Thread Starter angeliqueweb2021

    (@angeliqueweb2021)

    Hi thank you again for the suggestions but that doesn’t work.. https://scottishpna.org/members-area/ screen is blank now

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for keeping in touch with us

    In this case, I can now see that the link is now loading. I also had a look into the code on the page and some elements such as the title are hidden. Please ensure that you enable visibility on the titles. As for the page content, could you kindly let us know of the elements you have added to the Members Directory Template.

    I look forward to your reply.

    Kind Regards

    Hi, I am taking over Angelique’s responses. Unfortunately, we have just tried that but it still doesn’t work. We are using the navigation and content on that page

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for writing back

    In this case, by default the “content” element is not available within the member directory template and neither is it available for addition in static pages. In this regard, could you please confirm the following details to us:

    1. Which template are you editing

    2. Is the Members area page (https://scottishpna.org/members-area/) a BuddyPress assigned page within your website?

    I look forward to your reply on this

    Kind Regards

    Hi,

    1. I have attached a few screenshots showing what is currently set up – Screenshots

    2. Is the Members area page (https://scottishpna.org/members-area/) a BuddyPress assigned page within your website?

    Yes

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for keeping in touch with us

    In this case;
    1. Your screenshot doesn’t point out the exact template you are editing. Please let us know the specifics on this.

    2. Please let us know of the BuddyPress component you have assigned the page to within the Settings > BuddyPress > Section of your website.

    I look forward to your reply

    Kind Regards

    Another update – the template works under this URL but the tabs at the top don’t work – https://scottishpna.org/?elementor_library=members-directory-starter

    Is there a way I can give you the login for the website?

    1. Your screenshot doesn’t point out the exact template you are editing. Please let us know the specifics on this.

    – 1. the register page is messy – can this be sorted
    – 2. this is the template name –
    Members Directory Starter and Members Directory Starter

    2. Please let us know of the BuddyPress component you have assigned the page to within the Settings > BuddyPress > Section of your website.

    Below is the page settings as I couldn’t see anywhere “section”

    Directories
    Associate a WordPress Page with each BuddyPress component directory.
    
    Members	
    Members
     View (opens in a new tab)
    Activity Streams	
    Activity
     View (opens in a new tab)
    User Groups	
    Groups
     View (opens in a new tab)
    Registration
    Associate WordPress Pages with the following BuddyPress Registration pages. These pages will only be reachable by users who are not logged in.
    
    Register	
    Register
    Activate	
    Activate
    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for sharing this information.

    In this case, the “Members Directory Starter” template does not contain a “content” element by default. There is only the “Members Filter, Members Navigation and Members Listing”. Have you perhaps carried out customizations to the plugin?

    Secondly, if you intend to use the Members area page (https://scottishpna.org/members-area/) as the page to utilize the “Members Directory Starter” template, you will need to assign this page as you Members page under the Settings > BuddyPress > Pages > Members dropdown and save your changes.

    In regards to the register page, by default the free version of the plugin does not provide a template for the registration page. This is only available in the pr version of the plugin.

    Let me know if this information helps

    Kind Regards

    This now looks like this – https://scottishpna.org/members-area/

    I don’t believe there’s been customisation – we just need the page to look like it does when it is on the editor as li=ooks great there but on the live version it disappears

Viewing 15 replies - 1 through 15 (of 42 total)
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