Conflict with EDD

  • Resolved pocopresto

    (@pocopresto)


    6 months, 2 weeks ago

    Hi, I’m still having problems with CleanTalk conflicting with EDD, preventing the Simple Shipping plugin from applying the correct shipping for orders from abroad.

    You have looked into this previously (& I haven’t had any overseas orders until today), but unfortunately the problem persists…

    Thanks in advance for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Could you clarify what are the issues? Are they the same as previously? We’ve made fixes for EDD, didn’t they help?

    Thread Starter pocopresto

    (@pocopresto)

    Hi Serge, thanks for getting back to me. Yes it’s exactly the same problem as before unfortunately, seems the fixes didn’t sort things out.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Our developers will check this more thoroughly. We will contact you within 1-3 business days.

    Thread Starter pocopresto

    (@pocopresto)

    Many thanks!

    Plugin Support katereji

    (@katereji)

    Hello.

    We recorded the video when our plugin was disabled: https://files.fm/u/dpvafyebeq#/view/bfdngca55y.

    If you add an item and specify the country of delivery, everything is calculated correctly. If you change the quantity of the product, it is reset the shipping price. Moreover, in order to specify the price correctly, you must re-select the country. This is not a problem with the CleanTalk plugin, but with the ADD plugin.

    If the issue is something else, please give us an exact description and how to reproduce it.

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

    Thread Starter pocopresto

    (@pocopresto)

    Many thanks, I’ll contact EDD. Sorry for the late reply – our Wifi has been down since last Thursday…!

    Plugin Support SergeM

    (@serge00)

    You are welcome!

Viewing 8 replies - 1 through 8 (of 8 total)
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