Conflict with Divi

  • Resolved soundsuite

    (@soundsuite)


    2 months, 3 weeks ago

    Hi, I’ve recently noticed a problem with Divi: I can’t upload images from the editor so that they are inserted and then displayed by visitors on the website.
    When I try to click on the “+” button, nothing happens, the library to choose the image to put on the site doesn’t open.

    If I disable Rank Math (free) everything works fine.
    Is it possible to go back to a previous version?
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @soundsuite,
    ?
    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
    ?
    Yes, you can rollback the plugin for troubleshooting if the latest version is the root cause of this issue.
    ?
    Please follow our guide here to do that:
    https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version
    ?
    Let us know how this goes.

    Thread Starter soundsuite

    (@soundsuite)

    No, the issue is still there.. how to solve this?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @soundsuite,
    ?
    In this case, please open your browser’s console when clicking on this button and check if you see any error there. Here’s how you can check the console:?https://balsamiq.com/support/faqs/browserconsole/
    ?
    If you find any errors then please share a screenshot of this with us so we can check this issue further for you.
    ?
    Meanwhile, please follow this guideline to check if any of your plugins/themes are conflicting with Rank Math:?https://rankmath.com/kb/check-plugin-conflicts/?
    ?
    Let us know how it goes. Looking forward to helping you.
    ?
    Thank you.

    Thread Starter soundsuite

    (@soundsuite)

    Hi
    yes i get an error that seems about React
    Here the message

    react-dom.production.min.js?ver=16.14.0:32 Uncaught Error: Minified React error #321; visit https://reactjs.org/docs/error-decoder.html?invariant=321 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    at t (react.production.min.js?ver=16.14.0:14:401)
    at d.useContext (react.production.min.js?ver=16.14.0:31:450)
    at Pt (mobxreact.esm.js:479:21)
    at hu (react-dom.min.js?ver=16.13.1:2:60308)
    at xi (react-dom.min.js?ver=16.13.1:2:119597)
    at bs (react-dom.min.js?ver=16.13.1:2:108749)
    at vs (react-dom.min.js?ver=16.13.1:2:108677)
    at gs (react-dom.min.js?ver=16.13.1:2:108540)
    at is (react-dom.min.js?ver=16.13.1:2:105681)
    at Hl (react-dom.min.js?ver=16.13.1:2:46663)

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @soundsuite,
    ?
    The error you’re encountering is a React error that has been minified for production. Specifically, it references?“React error?#321”, which is likely related to the mismatch between the React components or context usage, particularly when using MobX with React.
    ?
    Can you please try re-installing Rank Math plugin and see if that fixes the issue? Also, please make sure that your Divi theme is in its latest version.
    ?
    If the issue persists, please head over to your WP Dashboard > Rank Math > Status & Tools > System Status and click the “Copy System Info to Clipboard” button, and paste it here so we can further analyze the issue.
    ?
    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.