• Resolved Xsjado

    (@xsjado)


    Hello, when I install BetterDocs, it seems it stops the theme customize to appear.
    Also, it doesn’t seem to be able to load betterdocs-settings.

    What to do? Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @xsjado ,

    I’m sorry to hear that you’re facing this issue in BetterDocs plugin.
    May I know which theme you’re currently using? We have a very similar issue with Twenty Twenty theme that we’re already aware of it. Our dev team is working on it and this will be fixed very soon.

    If you’re using any other theme please inform us the theme name so that we will check with that particular theme as well and try to fix this as soon as possible.

    Thank you!

    Thread Starter Xsjado

    (@xsjado)

    Hello, thanks for your fast answer. I’m using Twenty Seveteen.

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @xsjado ,

    Yes, I’ve found the same issue with Twenty Seventeen theme as well.
    Thanks for reporting this. We will fix this and release a new update as soon as possible don’t worry.

    Thanks for your patience!

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @xsjado ,

    We’ve just released a new update where we fixed your mentioned issue.
    So please make sure to update BetterDocs plugin to get this fixed.

    Cheers!

    Thread Starter Xsjado

    (@xsjado)

    Thank you! One last question. In the free version, can users create a new document and edit others? Do we have access to edit history? Thank you!

    Plugin Support Abid Hasan

    (@abidhasan112)

    Hi @xsjado ,

    Since we’re using the native WordPress Post Type feature, users who have an Editor/Admin role can write and edit the docs. Also just like the Post feature of WordPress, History will available there as well like this: https://d.pr/SQriE2

    Cheers!

    Thread Starter Xsjado

    (@xsjado)

    Thank you Abid!

    Is it possible to grand access to those docs only to subscribers, who wouldn’t have edit/view access to any other type of post/page?

    Plugin Support Abid Hasan

    (@abidhasan112)

    Unfortunately, this is not possible actually since BetterDocs is fully based on WordPress native Custom Post Type rule.

    The user role and capability will also be the same. Subscriber cant edit/write the Posts/Docs actually!

    Hope you understand!
    Thanks!

    Thread Starter Xsjado

    (@xsjado)

    Hello, but I aim to do a wiki with quite a lot of contributors. I do not want to give them access to the rest of the website. Will have to think about it.

    Anyway, thank your for getting back to me! You’re great!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Conflict with customizer’ is closed to new replies.