Conflict with Crocoblock JetMenu plugin

  • sonnesworld

    (@nachhaltigejobs)


    3 years, 4 months ago

    Hi,
    I really love your plugin and it works very well. I use for some websites the Crocoblock JetMenu plugin. When I activate your plugin there is a conflict and the mobile menu is loading and loading or looks weird. I tried to exclude the template (?elementor_library=header-neu) but it seems your plugin caches this template and so it won’t work correctly. Many thanks for your support. You can check it on your smartphone: https://eskimo.sonjablo.myhostpoint.ch/. I has the same problem with this website so I deactivated your plugin: https://harushundeshop.com/.

    • This topic was modified 3 years, 4 months ago by sonnesworld.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Emre Vona

    (@emrevona)

    thank you so much.

    First of all we need to be sure that the plugin works with the cache plugins properly. Can you disable all the checkboxes except the “Cache System” option and clear all cache please?

    Thread Starter sonnesworld

    (@nachhaltigejobs)

    Done

    Thread Starter sonnesworld

    (@nachhaltigejobs)

    If it helps let me know an email address I can send you a login to backend, it’s a staging website.

    Plugin Author Emre Vona

    (@emrevona)

    was the problem solved?

    Thread Starter sonnesworld

    (@nachhaltigejobs)

    The burger menu works but the logo is in Firefox not visible and in Safari browser too small.

    Plugin Author Emre Vona

    (@emrevona)

    I do not think that it is related to wp fastest cache. are you using another optimization plugin as well? By the way, can you disable wp fastest cache please?

    Thread Starter sonnesworld

    (@nachhaltigejobs)

    It is, I have the same issue on every website with this two plugins. When I deactivate yours the issue is fixed. I don’t use any other caching plugins, I think it makes no sense to use more than one for the same issue. Will deactivatebit tomorrow and let you know.

    • This reply was modified 3 years, 4 months ago by sonnesworld.
    Plugin Author Emre Vona

    (@emrevona)

    thank you. I will be waiting for your reply.

    Thread Starter sonnesworld

    (@nachhaltigejobs)

    I deactivated your plugin on Eskimo website.

    Plugin Author Emre Vona

    (@emrevona)

    the problem was not solved even though you disabled wp fastest cache because the problem is not related to wp fastest cache.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Conflict with Crocoblock JetMenu plugin’ is closed to new replies.