Conflict with Contact Form 7 when submission is detected as spam

Hi @amcargo,

This message; Click to accept marketing cookies and enable this content. Is available if reCaptcha and CF7 are available.

Are you using reCaptcha as well?

regards Aert

Hi @aahulsebos,

We are not using recaptcha and CF7 integration is disabled in COMPLIANZ / INTEGRATIONS / CONTACT FORM 7.

Nevertheless when a contact form is detected as a spam submission by Contact Form 7 (and Complianz is activated) instead of showing the spam error “There was an error trying to send your message” from Contact Form 7 it shows the “Click to accept marketing cookies and enable this content” from Complianz.

Any idea how to solve this?

You can check with the Contact Form 7 link of the first message.

Thanks for your help.

Hi @amcargo,

The integration wasn’t disabled fully, this will be updated soon. For now, here’s the fix: https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/disable-integrations.

Thanks for letting us know,

regards Aert

This release is now live, which should enable you to disabke the recaptcha integration.

Hi @rogierlankhorst,

Thanks for this fix. Now if we disable the integration everything works as it should but we would like to keep the integration enabled.

And if we activate the integration we still have the same problem as in the beginning: If Complianz is active (and Contact Form 7 integration is enabled), Contact Form 7 does not show the SPAM error, but always shows the “Click to accept marketing cookies and enable this content” message even if the marketing cookies are accepted.

Here are two screenshots:

INTEGRATION DISABLED: Contact Form 7 Spam message OK
https://prntscr.com/xvjoyb

INTEGRATION ENABLED (and all cookies accepted): Contact Form 7 Spam message is not shown and instead the “Click to accept marketing cookies and enable this content” message from Complianz is shown (which is incorrect as the cookies are all accepted and the problem with the form is that it has been detected as spam).
https://prntscr.com/xvjpjr

Could you please have a look why the Complianz plugin overwrittes the spam message of Contact Form 7?

Thanks.

@amcargo The only way we have to give feedback to users when the captcha fails due to not accepting cookies, is to override the spam message. So that is what the integration does: if you haven’t consented, and try to post a message, you will get the spam message, which shows you that you should accept cookies.

If Contact Form 7 integrates the WP Consent API, that would allow for more fine grained responses. Until that has happened we have no other option.

Alternatively, you can change the message using a filter.

function my_custom_spam_message($msg){
	return 'This is spam, or ';
}
add_filter( 'cmplz_accept_cookies_contactform7', 'my_custom_spam_message');

Please note that this overrides your normal spam message as well, so you should aim for a generic message.

Hi @rogierlankhorst,

The thing is that we don’t use Recaptcha or any other Captcha. Just the plain contact form. Without recaptcha there should be no problem in sending the form even when the marketing cookies are not accepted. Or are we missing something?

And the message is also displayed if marketing cookies are accepted and it should not be shown when the marketing cookies are accepted.

Thanks for your help.

If you don’t use recaptcha, you can safely disable the CF7 integration. It is only important for recaptcha.

Hi @rogierlankhorst,

Thanks for this info. We will keep it disabled.

Thank you very much for your help.