• Resolved Greg Robertson

    (@517design)


    Hi,

    Great plugin!

    I’m using Contact Form 7 Signature Addon By Breizhtorm with Contact forms 7 and Multi Step – Addon for Contact form 7.

    When I set the field to be populated with a signature to Required, the form does not recognize the signature and therefore does not let the user advance to the next step.

    After debugging by changing themes and turning on and off the plugins, I discovered the Multi Step – Addon for Contact form 7 was causing the conflict.

    I really want to continue using your plugin. Can you help me figure out what the issue is and possibly come up with a work around. I appreciate any help you can give.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @517design,

    Thanks a lot for using CF7 Multistep addon, we will check this case for you, please forward your form code to:

    [email protected]

    We will check and feed you back.

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter Greg Robertson

    (@517design)

    Thanks! Here is my code:

    <!-- PAGE BREAK - START PAGE 6 -->
    
    <div id="page6">
        <h2 class="form med-dk-blue-517">MEDICAL INFORMATION Cont...</h2>
        <p class="form-par">Please check below <span>to indicate if you have or have not had any of the following diseases
                or problems.</span></p>
        <p class="form-par">NOTE: <span>Both doctor and patient are encouraged to discuss any and all relevant patient
                health Issues prior to treatment.</span></p>
        <p class="form-sm">I certify that I have read and understand the above and that the information given on this form
            is accurate. I understand the importance of a truthful health history and that my dentist and his/her staff will
            rely on this information for treating me. I acknowledge that my questions, if any, about inquiries set forth
            above have been answered to my satisfaction. I will not hold my dentist, or any other member of his/her staff,
            responsible for any action they take or do not take because of errors or omissions that I may have made in the
            completion of this form.</p>
    
        <p class="form-par med-dk-blue-517">Please sign the form below. Thank you!</p>
    
        <div class="flex-container">
            <div class="flex-item-left">[signature signature-664 background:#f6f6f7 cols:270 rows:100]</div>
        </div>
    </div> <!-- end page6 -->
    [cf7mls_step cf7mls_step-1 "Next" ""]
    <!-- PAGE BREAK - START PAGE 6 -->
    
    <div id="page6">
        <h2 class="form med-dk-blue-517">MEDICAL INFORMATION Cont...</h2>
        <p class="form-par">Please check below <span>to indicate if you have or have not had any of the following diseases
                or problems.</span></p>
        <p class="form-par">NOTE: <span>Both doctor and patient are encouraged to discuss any and all relevant patient
                health Issues prior to treatment.</span></p>
        <p class="form-sm">I certify that I have read and understand the above and that the information given on this form
            is accurate. I understand the importance of a truthful health history and that my dentist and his/her staff will
            rely on this information for treating me. I acknowledge that my questions, if any, about inquiries set forth
            above have been answered to my satisfaction. I will not hold my dentist, or any other member of his/her staff,
            responsible for any action they take or do not take because of errors or omissions that I may have made in the
            completion of this form.</p>
    
        <p class="form-par med-dk-blue-517">Please sign the form below. Thank you!</p>
    
        <div class="flex-container">
            <div class="flex-item-left">[signature* signature-665 background:#f6f6f7 cols:270 rows:100]</div>
        </div>
    </div> <!-- end page6 -->
    
    [submit "Send"]

    The form is now on a different page than the above link.
    https://staging3.cocoabeachdentistry.com/cocoa-beach-dentistry-new-patient-form-2/

    Note: The 1st signature field is set to Required and the 2nd one is not.

    Thanks, Greg

    Thread Starter Greg Robertson

    (@517design)

    Sorry I made a mistake in writing my last message. I meant…

    Note: The 1st signature field is NOT Required and the 2nd one IS Required.

    Thread Starter Greg Robertson

    (@517design)

    I made another change because the above code worked. Unfortunately I need all the signature fields set to Required.

    The form now has both signature field set as Required and the first one does not work.

    Here is the new code:

    <!-- PAGE BREAK - START PAGE 6 -->
    
    <div id="page6">
        <h2 class="form med-dk-blue-517">MEDICAL INFORMATION Cont...</h2>
        <p class="form-par">Please check below <span>to indicate if you have or have not had any of the following diseases
                or problems.</span></p>
        <p class="form-par">NOTE: <span>Both doctor and patient are encouraged to discuss any and all relevant patient
                health Issues prior to treatment.</span></p>
        <p class="form-sm">I certify that I have read and understand the above and that the information given on this form
            is accurate. I understand the importance of a truthful health history and that my dentist and his/her staff will
            rely on this information for treating me. I acknowledge that my questions, if any, about inquiries set forth
            above have been answered to my satisfaction. I will not hold my dentist, or any other member of his/her staff,
            responsible for any action they take or do not take because of errors or omissions that I may have made in the
            completion of this form.</p>
    
        <p class="form-par med-dk-blue-517">Please sign the form below. Thank you!</p>
    
        <div class="flex-container">
            <div class="flex-item-left">[signature* signature-664 background:#f6f6f7 cols:270 rows:100]</div>
        </div>
    </div> <!-- end page6 -->
    [cf7mls_step cf7mls_step-1 "Next" ""]
    <!-- PAGE BREAK - START PAGE 6 -->
    
    <div id="page6">
        <h2 class="form med-dk-blue-517">MEDICAL INFORMATION Cont...</h2>
        <p class="form-par">Please check below <span>to indicate if you have or have not had any of the following diseases
                or problems.</span></p>
        <p class="form-par">NOTE: <span>Both doctor and patient are encouraged to discuss any and all relevant patient
                health Issues prior to treatment.</span></p>
        <p class="form-sm">I certify that I have read and understand the above and that the information given on this form
            is accurate. I understand the importance of a truthful health history and that my dentist and his/her staff will
            rely on this information for treating me. I acknowledge that my questions, if any, about inquiries set forth
            above have been answered to my satisfaction. I will not hold my dentist, or any other member of his/her staff,
            responsible for any action they take or do not take because of errors or omissions that I may have made in the
            completion of this form.</p>
    
        <p class="form-par med-dk-blue-517">Please sign the form below. Thank you!</p>
    
        <div class="flex-container">
            <div class="flex-item-left">[signature* signature-665 background:#f6f6f7 cols:270 rows:100]</div>
        </div>
    </div> <!-- end page6 -->
    
    [submit "Send"]
    Plugin Support Bruce

    (@ninjateamwp)

    Hi @517design ,

    Thanks for the details provided, we will check this and get back to you soon.

    Kind regards,
    -Bruce-

    Thread Starter Greg Robertson

    (@517design)

    Thanks!

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @517design ,

    I am glad to let you know that we have made the plugins compatible and this fix will be released in the next coming update that you can expect soon ??

    Thank you.

    Kind regards,
    -Bruce-

    Good afternoon, I would like to know how you solved the problem, I am testing with two plugins
    of multi step (the one of AzMarket and ThemeRex) and in none of them I see the field to fill in
    with the signature, only the clean button appears.
    I am using the Signature Addon plugins from Breizhtorm verision 4.2.2

    Buenas tardes, quisiera saber como resolvieron el problema, yo estoy probando con dos plugins
    de multi step (el de AzMarket y ThemeRex) y en ninguno de los me aprece el campo para rellenar
    con la firma, solo aparece el boton de limpiar.
    Estoy usando el plugins Signature Addon de Breizhtorm verision 4.2.2

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @giulianong ,

    Since you are working with another multi step plugin which is quite different from ours, I think the ideal thing to do is to contact their support and request a fix or a guide, because our code and their code would be quite different from each other.

    I hope this helps.

    Thank you.

    Kind regards,
    -Bruce-

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Conflict with Contact Form 7 Signature Addon By Breizhtorm’ is closed to new replies.