• Resolved bforbeha

    (@bforbeha)


    Hello,

    I use a template called Rhye that supports Elementor. When I install this plugin (scrollsequence.com) on it, the site is blocked.

    Thank you for?your?interest.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Scrollsequence

    (@scrollsequence)

    Hi bforbeha,

    Could you send me a link to your site so I can investigate, or alternatively and information about the error that is being displayed?

    In the past someone was using that template and had similar trouble. We have managed to resolve it, but generally speaking I consider this template incompatible.

    It loads the content dynamically via JavaScript as user navigates the page. We were able to make it work with this Theme, but I am afraid this one is incompatible with Scrollsequence.

    Ales
    Plugin Author

    Thread Starter bforbeha

    (@bforbeha)

    I used your plugin for this page (It’s under the hero section):
    Beonbrand

    The shortcode is working in elementor. https://www.hizliresim.com/ayg6cnk

    But in actual page sometimes it show blank section, sometimes it’s a flickering image. Never works properly. https://www.hizliresim.com/1bqoxa4

    I re-downloaded the plugin 20 minutes ago on your website, so it’s new version.

    Thanks for your interest and quick response. Have a good day.

    Plugin Author Scrollsequence

    (@scrollsequence)

    The link shows only a logo without any animations, could you please confirm it is acccessible? (https://www.beonbrand.ca/educators/)

    I had a second look and the theme has smooth scroll and it is breaking the default scroll behavior, so I am afraid that it won’t be an easy fix.

    Ales

    Thread Starter bforbeha

    (@bforbeha)

    I removed smooth scroll, pre-load animation and everything can cause this problem and the problem was still there. There is a theme called “Kirki Customizer Framework” and i think that might be the problem but i can’t remove this framework because all of page transitions made by it. Also, the website is accessible. There is a pre-load animation.

    Plugin Author Scrollsequence

    (@scrollsequence)

    I had a look and cannot see the scroll sequence on the page, only various other sections. (https://www.beonbrand.ca/educators/)

    Generally speaking, there is still a custom scrollbar and some form of smooth scroll applied, along with ajax loading and page transitions.

    Sadly I must say, that it seems like a theme incompatibility.

    Ales

Viewing 5 replies - 1 through 5 (of 5 total)
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