• Resolved saqibrajpoot922

    (@saqibrajpoot922)


    Hey Support,
    Your plugin conflicting with “Advanced Coupons for WooCommerce Free”. If I have activated the coupon plugin. Then your plugin shows the blank screen after clicking on the “get started” page. Kindly resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jason a11n

    (@jconroy)

    Hi @saqibrajpoot922

    I’m very sorry to hear of your difficulties.

    I’ve created [an issue](https://github.com/woocommerce/google-listings-and-ads/issues/1059) for us to investigate some more and replicate.

    Could you please send us some additional information like your system status report and any logs for your site and Google Listings and Ads.

    You can find the system status via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    You can find the logs via WooCommerce > Status > Logs.

    Thanks in advance and sorry again for the difficulties.

    Same problem, disabling Advanced Coupons for WooCommerce Free seems to fix the problem.

    I’ve answered on the github issue with my system status file.

    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @berendbotje

    Thank you for letting us know you’re experiencing the same behavior and replying to that issue with the information from your site. Please keep an eye out here as well as at that GitHub page for any updates. Should you encounter any other concerns, please feel free to open your own thread and we will be happy to help!

    Hey folks here,

    Looks like this due to Advanced Coupons using wp-admin-app as a dependency on one of our script.

    We’ll take care of this on an upcoming patch, but I’m not sure when that’ll be as we have 3.1 just around the corner. So likely after that.

    For now, two options for anyone coming across this thread:

    1./ Deactivate then run the setup of Google Listings & Ads, then reactivate Advanced Coupons

    2./ Or, add the following to your functions.php or a custom plugin:

    remove_action('acfw_after_load_backend_scripts', array(\ACFWF()->Upsell, 'enqueue_upgrade_settings_scripts'), 10, 2);

    • This reply was modified 3 years, 4 months ago by Josh Kohlbach.
    Plugin Support B C. a11n

    (@battouly)

    Thanks for sharing @jkohlbach,

    I hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
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