Conflict with 4.9?

Hi there!

WPP runs just fine on WP 4.9, I’m using it on my site right now without issues. I just haven’t updated the “Tested up to” tag to 4.9 yet which WordPress uses to tell users if any given plugin has been tested on their WordPress version or not.

For some reason starting version 4.9 WordPress now labels all plugins that don’t have that tag set to 4.9 or higher as “incompatible” which really isn’t the case here or else this forum would be overflowing with “WPP doesn’t work on WordPress 4.9” messages by now (and as you can see it’s not, so don’t worry about it).

Now regarding your problem I’ll need some more info from you, so please:

1. Go to Settings > WordPress Popular Posts and add &tab=debug to the URL in the address bar of your browser.
2. Copy the info shown on the Debug screen and share it here so I can take a look.

Found out what it is Hector. If it is set to “last 30 days” It glitches. Any other setting it works fine. Will send you a debug report.

Jon

WordPress Popular Posts
Debug

PHP version: 7.0.25

PHP extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, mysqli, odbc, standard, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, ionCube Loader

Database version: 5.5.51-38.2

InnoDB availability: YES

WordPress version: 4.9

Multisite: No

Active plugins: 404page – your smart custom 404 error page 3.3, Ajax Search Lite 4.7.10, Category to Pages WUD 2.3.6, Custom Twitter Feeds 1.2.7, Custom User Profile Photo 0.5.3, Horizontal scrolling announcement 8.7, Insert Post Ads 1.1.2, Optimize Database after Deleting Revisions 4.4.1, Pages In Widgets 1.7.3, Sticky Posts – Switch 1.5, TinyMCE Advanced 4.6.7, TinyMCE Spellcheck 1.3, USM Premium 5.3, WordPress Popular Posts 4.0.12, WP List Pages by Custom Taxonomy 1.4.7

Theme: Magazine News Premium (2.6) by SEOS – Tsvetomir Tsvetanov

Just checked your site and everything seems to be loading normally to me.

Found out what it is Hector. If it is set to “last 30 days” It glitches. Any other setting it works fine.

That’s odd. That time range uses the exact same code as the rest of them (except for All time).

Set it to last 30 days again and let me know when you do so I can take another look.

Humm, just set it back to “30 days” and it loads OK today. I even switched browsers and rebooted my computer when it did it. It is now set back to 30 days. Must be a demon possessed it for a bit. LOL

It happens more often than you may believe ??

I’ll mark this as resolved then. Let me know if you need further help.

Hey Hector, It is doing it again right now. I will leave it as is so you can see what it is doing. Maybe it is my machine with just this domain.
Jon

Just checked your site again and didn’t see anything wrong with it. When it happens again, please open your browser’s console (if it’s Google Chrome, hit ctrl+shift+j) and look for error messages (usually displayed in red color). Take screenshots of them or copy them here so I can have a look.

It works in chrome, this time. Nothing comes up in that console. However in FireFox which is what I use I get this:

1511140877642 addons.webextension.{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} WARN Please specify whether you want browser_style or not in your browser_action options.
Public-Key-Pins: The certificate used by the site was not issued by a certificate in the default root certificate store. To prevent accidental breakage, the specified header was ignored.[Learn More] profile
response is undefined include.preload.js:668
Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. ExtensionCommon.jsm:407
Successfully compiled asm.js code (total compilation time 6ms; not stored in cache (too small to benefit)) adblockplus.js
In add-on {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}, attempting to use listener “notifications.onButtonClicked”, which is unimplemented. ExtensionParent.jsm:807:35
unreachable code after return statement js:64:1196
Error: Frame not found, or missing host permission undefined
Public-Key-Pins: The certificate used by the site was not issued by a certificate in the default root certificate store. To prevent accidental breakage, the specified header was ignored.[Learn More] sign
Key event not available on some keyboard layouts: key=“r” modifiers=“accel,alt” id=“key_toggleReaderMode” browser.xul
Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox” browser.xul
Public-Key-Pins: The certificate used by the site was not issued by a certificate in the default root certificate store. To prevent accidental breakage, the specified header was ignored.[Learn More] devices
Warning: setting the doctor.lastRepairAdvance pref to the non-integer number 1511140715.21 converted it to the integer number 1511140715; to retain fractional precision, store non-integer numbers as strings. Preferences.jsm:134
TelemetryStopwatch: key “TELEMETRY_PENDING_LOAD_MS” was already initialized TelemetryStopwatch.jsm:343
TelemetryStopwatch: requesting elapsed time for nonexisting stopwatch. Histogram: “TELEMETRY_PENDING_LOAD_MS”, key: “null” TelemetryStopwatch.jsm:363
TelemetryStopwatch: requesting elapsed time for nonexisting stopwatch. Histogram: “TELEMETRY_PENDING_LOAD_MS”, key: “null”

Also tried it on my Iphone and works OK. I guess it is a FIREFOX Glitch maybe? Just updated it to that Quantum 57.0

Sounds like an issue caused by one of your Firefox extensions. Disable them all and check your site again.

• If it works normally again, then one of your extensions is causing the issue.
• If it still breaks even with all of your extensions disabled, Firefox might be conflicting with a Javascript file on your site (or it might be broken / corrupted for some reason).