• Resolved WP Lab Support

    (@wp-lab-support)


    On the latest version, my edit product page in Woocommerce is taking ~45 seconds to load. With Yoast SEO disabled the edit product page takes ~10 seconds to load. I tested it multiple times and checked my server load, everything on the server end seems fine.

    Any chance I can email you my login credentials so you can have a look at this?

    Thank you,
    John

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter WP Lab Support

    (@wp-lab-support)

    Also, I see no conflicts/messages in the console within Google Chrome.

    Thanks

    Hi,

    That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.

    2. Check for conflicts.

    3. Check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue?for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium?and receive our Premium email support and we can help you further.

    Thread Starter WP Lab Support

    (@wp-lab-support)

    Hello @pcosta88.

    Thank you for replying.

    1.) I tested on a staging server (different server from our live site) and issue was still taking place, so it surely is not a server issue.

    2.) I installed the “Health Checker” plugin and it completely messed up my staging site, started throwing a ton of random errors, then locked me out of my site. The reviews for that plugin are not very good, seems like a bad recommendation on using that plugin. I instead tried a different health check plugin with better reviews and more users, and there were no issues found.

    3.) By disabling all plugins and enabling one by one it appears to be a conflict between “Types Toolset” and “Yoast SEO”.

    4.) There are no messages in the error console section of google chrome’s browser.

    5.) Disabling Yoast Plugin does resolve the issue. Disabling Toolset Types plugin also resolves the issue, so it seems to be a conflict between the two plugins.

    It seems to have started after upgrading from 7.7.1 to 7.7.3 of the Yoast plugin. Please help and let me know what else you need from me to resolve this.

    Would enabling WP DEBUG LOG and sending you the results in the debug.log file help?

    Thank you,
    John

    MariusG

    (@marius_codeinwp)

    Hi John,

    Could you install Query Monitor on your staging website to determine which plugin is responsible for the slow queries?

    Additionally, please also mention the PHP memory limit for your website. If you still have the Health Check plugin installed, you can find this information by going to Dashboard → Health Check → Troubleshoot information.

    Thread Starter WP Lab Support

    (@wp-lab-support)

    Hey @marius_codeinwp – thank you for your reply.

    After installing Query monitor and visiting an edit product page it says:

    3.89s – 101,087KB – 1.1181S – 213Q – Ajax:depreciated.

    there are 2 slow queries:

    wp_enqueue_media() – 0.5 seconds
    meta_form() .92 seconds

    But what is weird is it seems like the query monitor finishes it’s check after a couple seconds, but then the page keeps trying to load for another ~45-50 seconds. It doesn’t seem like the query monitor is “catching” the conflict.

    PHP memory is set to 1000MB

    Thank you!

    Thread Starter WP Lab Support

    (@wp-lab-support)

    Hello again.

    Any update on this please?

    Thank you!

    MariusG

    (@marius_codeinwp)

    Hi @wp-lab-support,

    Please also check if the issue persists when using a different browser. We ask as the load time you are experiencing should match the one from Query Monitor, it seems like your browser is still loading something after the actual WordPress page has been loaded.

    We are looking forward to your reply.

    Thread Starter WP Lab Support

    (@wp-lab-support)

    Hey @marius_codeinwp.

    Thank you for pointing me in the right direction. In case you or anyone else on the forums runs into a similar problem, I found out it is the “1Password extension” for google chrome causing the problem.

    Thanks ??
    John

Viewing 8 replies - 1 through 8 (of 8 total)
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