• Resolved Baikare Sandip

    (@baikaresandeep007-1)


    Hi Yoast Team,

    Really I appreciate your effort for developing and maintaining such a top most plugin on WordPress repository, I would like to say thanks for this.

    I have updated the Yoast SEO plugin and suddenly my customizer and admin things are broken. I could see the white screen on customizer page(see screen shot: https://prnt.sc/tw77w4), can do able to do anything. When I debug it by deactivating the Yost SEO plugin it is working.
    Here is my system info:

    
    == Server Environment ==
    	Operating System: Linux
    	Software: Apache/2.4.29 (Ubuntu)
    	MySQL version: (Ubuntu) v5.7.31
    	PHP Version: 7.2.24-0ubuntu0.18.04.6
    	PHP Max Input Vars: 1000
    	PHP Max Post Size: 16M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 5.4.2
    	Site URL: 
    	Home URL:
    	WP Multisite: No
    	Max Upload Size: 16 MB
    	Memory limit: 256M
    	Permalink Structure: /%postname%/
    	Language: en-US
    	Timezone: 0
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: Astra
    	Version: 2.4.5
    	Author: Brainstorm Force
    	Child Theme: No
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36
    
    == Active Plugins ==
    	Add Google Fonts
    		Version: 1.0.0
    		Author: Sandeep Baikare
    
    	Astra Widgets
    		Version: 1.2.4
    		Author: Brainstorm Force
    
    	Contact Form 7
    		Version: 5.2.1
    		Author: Takayuki Miyoshi
    
    	Custom Adobe Fonts (Typekit)
    		Version: 1.0.17
    		Author: Brainstorm Force
    
    	Elementor
    		Version: 2.9.14
    		Author: Elementor.com
    
    	Formidable Forms
    		Version: 4.06.02
    		Author: Strategy11
    
    	Happy Elementor Addons
    		Version: 2.9.0
    		Author: weDevs
    
    	Openspecimen Hooks
    		Version: 1.0.0
    		Author: Sandip Baikare
    
    	reCAPTCHA in WP comments form
    		Version: 9.1.2
    		Author: Joan Miquel Viadé
    
    	Starter Templates
    		Version: 2.3.2
    		Author: Brainstorm Force
    
    	TablePress
    		Version: 1.11
    		Author: Tobias B?thge
    
    	Toolset Types
    		Version: 2.2.5
    		Author: OnTheGoSystems
    
    	Ultimate Addons for Gutenberg
    		Version: 1.16.1
    		Author: Brainstorm Force
    
    	Ultimate Posts Widget
    		Version: 2.1.6
    		Author: Clever Widgets
    
    	UpdraftPlus - Backup/Restore
    		Version: 1.16.26
    		Author: UpdraftPlus.Com, DavidAnderson
    
    	Void Elementor Post Grid Addon for Elementor Page builder
    		Version: 2.0
    		Author: VOID CODERS
    
    	W3 Total Cache
    		Version: 0.14.3
    		Author: BoldGrid
    
    	Wordfence Security
    		Version: 7.4.10
    		Author: Wordfence
    
    	Yoast SEO
    		Version: 14.7
    		Author: Team Yoast
    
    	Zoho SalesIQ
    		Version: 1.0.9
    		Author: Zoho SalesIQ Team
    
    == Elements Usage ==
    	
    	wp-post : 0
    		accordion : 4
    		button : 1
    		ha-pricing-table : 6
    		ha-slider : 1
    		heading : -11
    		icon-box : 3
    		image : 14
    		image-box : 3
    		social-icons : -1
    		text-editor : 18
    		video : 2
    		wp-widget-frm_show_form : 4
    	wp-page : 17
    		ha-slider : 1
    		heading : 3
    		icon : 3
    		image : 8
    		sidebar : 1
    		spacer : 1
    		testimonial : 3
    		text-editor : 2
    		void-post-grid : 1
    
    == Log ==
    	
    JS: showing 1 of 1JS: 2020-05-10 17:37:25 [error X 1][https://165.227.92.128/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.8:31:161932] Cannot read property \'html\' of undefined 
    
    Log: showing 4 of 42020-05-26 16:41:13 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.8',
      'to' => '2.9.9',
    )]
    2020-06-03 03:59:29 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.9',
      'to' => '2.9.11',
    )]
    2020-06-18 16:51:46 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.11',
      'to' => '2.9.12',
    )]
    2020-08-03 06:09:59 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '2.9.12',
      'to' => '2.9.14',
    )]

    Please help me here. Let me know if anything here.

    Regards,
    Baikare Sandip

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi Baikare,

    Thanks for the information. Just to make sure that there wasn’t a problem with the update, can you re-install the Yoast SEO plugin? You can deactivate and delete the plugin and then install it again. This doesn’t delete your SEO data or settings. You may need to clear any caching from plugins or your server to see the change.

    If there’s still a problem, we’d like you to do a test to see if this still happens if you?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    We have a step-by-step guide here:?How to check for plugin conflicts.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘conflict in js after upgrading plugin to latest version’ is closed to new replies.