• hello
    I use GravityForms (Popular Form Builder) and EDD on my site.
    after update EDD to latest version Backgroun Tasks of Gravityforms like send Email Not Work…
    In GravityForms System info page show this error:
    Background tasks: NO
    cURL error 28: Operation timed out after 2001 milliseconds with 0 bytes received
    plz solve this conflict…
    tnx

Viewing 8 replies - 1 through 8 (of 8 total)
  • Pratik Jain

    (@pratik-jain)

    Hi @mojtaba0

    cURL error 28 is a very generic error with respect to PHP and WordPress. This error does not indicate to easy digital downloads. There may be several other issues related to this error.

    Can you please confirm one more time that this error is still coming and Gravity from background task is not working?

    Thread Starter Moj Taba

    (@mojtaba0)

    hello again !
    tnx for your reply _/\_

    problem not solved yet.

    by deactivating EDD everything is good ??

    Pratik Jain

    (@pratik-jain)

    Hi @mojtaba0

    Thanks for your response.

    OK. Can you please provide me some steps to generate the issue at my side?

    For example,
    1) You have created an Gravity Form and added it’s shortcode to any page.
    2) Now you have submitted the form.
    3) Now no email is getting?

    Your steps will help me to regenerate the issue at my side so I can take a look at it.

    Thread Starter Moj Taba

    (@mojtaba0)

    hello again !

    I did two experiments:

    test 1:
    a. Just install Gravity Forms
    b. go to “system status” in sub-menu of “FORMS” and everything is good.
    c. Then Install and active Final EDD
    d. go to “system status” in sub-menu of “FORMS” and give this error:
    Background tasks: NO
    cURL error 28: Operation timed out after 2001 milliseconds with 0 bytes

    test 2:
    a. Install and activated both of Gravityforms and EDD.
    b. Add New Form and activating send Notify to an Email
    c. submit a form and recive it on my wp-admin by NOT give on my email address.
    d. deactivating EDD and try again… email successfully sends

    thank you

    Pratik Jain

    (@pratik-jain)

    Hi @mojtaba0

    Thanks for the scenario.

    Just one thing can you please tell what is the plugin version of gravity form? so I can take a look at from my side.

    Thread Starter Moj Taba

    (@mojtaba0)

    hello again !
    I Test on some versions of gravityforms from 2.4.5 to 2.4.5.8

    thank you

    Pratik Jain

    (@pratik-jain)

    Hi,

    Thanks for your patience.

    I have checked your Test 1 method with Gravity Form 2.4.5.10 and Easy Digital Downloads 2.9.11.

    I can see “Background tasks” to “Yes” in both the case. There is no curl error or any other error are there.

    Can you please update plugin to the latest version and check?

    Pratik Jain

    (@pratik-jain)

    Hi @mojtaba0

    Have you checked with the latest version of Gravity Form? Any update?

Viewing 8 replies - 1 through 8 (of 8 total)
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