Conflict (Bug) Between Elementor Popup & ElementsKit Team Widget

  • Hello team – After doing some troubleshoot + theme/plugin troubleshoot I found there is a conflict between Elementor Popup feature and ElementsKit “Team” Widget.

    If there is a button that shows an Elementor popup on the page, and if there is ElementsKit Team Widget on the same page, then clicking on the button doesn’t show the popup.

    For example, this page has a button that shows a popup on clicking the button, and on the bottom of the button, there is ElementsKit Team Widget. Now since the ElementsKit Team Widget is on the same page, the popup doesn’t appear on clicking the button.

    • Video Recording (in case the above link doesn’t work, as I created the above site just for testing): https://imgur.com/gb0m64k

    And on this page there is no ElementsKit Team Widget and the popup is working fine.

    Steps to Reproduce:

    1. Install Elementor, Elementor Pro (as popup feature is available in pro version only), and ElementsKit plugin.
    2. Go to Templates in WP Admin (on the left sidebar) and create a popup.
    3. Configure it for link click like this: https://elementor.com/help/how-to-trigger-a-popup-on-a-link-click [check “Opening A Popup By Text Link” section]
    4. Then when you will publish the popup it will ask for “Display Conditions”, “Triggers”, and “Advanced Rules”. In the “Display Conditions”, set ‘Include” and “Entire Site” > Screenshot: https://imgur.com/PIcgKnI. Leave all options in “Triggers” and “Advanced Rules” as disabled.
    5. On a new page, add Elementor Button Widget and add popup link to the button as mentioned here: https://elementor.com/help/how-to-trigger-a-popup-on-a-link-click [check “Create the link” section]
    6. Then on the same page add ElementsKit Team Widget and publish the page.
    7. Go to the page front view and click on the Elementor Button that you added, and you will notice the popup is not appearing, just similar to what I shown in this video: https://imgur.com/gb0m64k

    There is bug in the ElementsKit Team Widget so I request to please fix this as soon as possible on high priority as it is affecting my many sites.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi

    Thank you for reaching out to us.

    We’ve successfully reproduced the issue you encountered in our testing environment, and I’ve escalated it to our development team for further investigation.

    In the meantime, as a workaround, you can use the dynamic tag feature to achieve similar functionality with the popup. Please refer to the attached video, which provides a step-by-step guide to help you implement this approach.

    I’ll keep you updated on the resolution of the main issue. Thank you for your patience and cooperation.

    Best regards,
    Ikbal

    Thread Starter wpsoftcode

    (@wpsoftcode)

    Thanks Ikbal – I will wait for the resolution of the main issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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