• Resolved mirantel

    (@mirantel)


    Hello,

    I’m encountering a conflict when both Flexible Subscriptions and WooCommerce PayPal Payments plugins are activated. Subscription products don’t work correctly, and the product page shows a white screen.

    The logs display this error related to the WooCommerce PayPal Payments plugin:

    EXCEPTION: Class "WC_Subscriptions_Synchroniser" not found in /bitnami/wordpress/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-subscriptions/src/FreeTrialHandlerTrait.php on line 74

    • WordPress – Version 6.7.1
    • WooCommerce – Version 9.5.2
    • WooCommerce PayPal Payments – Version 2.9.6
    • Flexible Subscriptions – Version 1.4.0

    Could you please take a look and advise on how to resolve this?

    Thank you,
    Lana

    • This topic was modified 1 month, 2 weeks ago by mirantel.
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  • Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Hi,
    thank you very much for your contact.

    Are there any more critical errors in the event log?
    I understand that after disabling the PayPal plugin, the product page works normally and no white screen appears?
    You can still try possibly temporarily to see if the problem occurs with a lower version of the PayPal plugin.
    I would appreciate your information.
    Greetings,

    Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Hi,
    I haven’t received a response in a while, so let me close the thread.
    Should new questions arise, feel free to contact me.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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