• Resolved steve7777777

    (@steve7777777)


    We have been having an issue on several WP sites using Elementor Pro, WPML and Essential Addons, where changes to the 2nd language version of an Elementor template were overwriting the original language version, and vice versa.

    Example site in French (FR) and English (EN) with FR as default languages, and EN as second language. This is set up correctly with a FOOTER FR and a FOOTER EN.
    When you make changes to FOOTER EN it overwrites FOOTER FR.
    We originally thought this was a problem with WPML and contacted their support.
    After many exchanges and tests with them they have seen that this behaviour ONLY happens when we have Essential Addons activated.
    When we disactivate Essential Addons everything works normally.

    WP 6.1.1
    Hello Elementor Theme
    Elementor Pro 3.10.1
    Essential Addons for Elementor 5.5.2
    WPML Multilingual CMS 4.5.14
    WPML String Translation 3.2.3

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @steve7777777 ,
    Hope you are doing well.

    We are really sorry to hear about the issue you are facing with. It seems strange as we don’t have any conflict between the Essential Addons and WPML plugin.

    Actually, we are the WPML partner so there should not be any conflict issue:?https://essential-addons.com/elementor/essential-addons-and-wpml/

    Will you please check the conflict issue with other plugins? You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    Let me know how it goes.
    Thank you!

    Thread Starter steve7777777

    (@steve7777777)

    Hi, it was WPML support that identified the problem, see here : https://wpml.org/forums/topic/elementor-template-is-overwritten/

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @steve7777777,

    Thanks for sharing. We are looking into this issue deeply on our end. We will let you know the update on this topic after checking this.

    Thank you for your patience.

    Plugin Support Pial

    (@iapial)

    Hello @steve7777777

    Sorry for the inconvenience.

    We have successfully recreated the issue.
    Thanks for pointing out the issue. We have already contacted our Dev team and they are working on it. It will be resolved soon.

    We will let you know as soon as the problem is resolved.

    Again Thank you Very much.

    Thanks for your patience.

    Have a nice day.

    Thread Starter steve7777777

    (@steve7777777)

    Hello Pial, is there a timeframe for this issue to be fixed ? Thanks !

    Plugin Support Pial

    (@iapial)

    Hello again @steve7777777 ,

    I hope you’re doing well.

    I have contacted the DEV team again, and they are still working on it.

    Hopefully, it will be fixed very soon.

    We are very sorry for the delay. Actually, the issue is a bit complex and multiple plugins are involved with this specific issue so because of this it’s taking a bit longer to solve this issue.

    Please provide us with some additional time.

    Hope you understand

    Thank you for being so patient.

    Plugin Support Pial

    (@iapial)

    Hello again @steve7777777
    ?
    ?Hope you are doing well.

    You will be glad to know that we have fixed the WPML and Elementor theme builder / saved templates issue while EA is activated. Please download this DEV version of our plugin and upload and activate this from here :?https://d.pr/f/j8ZRxK?and it will solve your issue.

    Note: Please Regenerate the asset after update the Dev version
    To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYy

    I have also created a video just for you on how to do that please check here: https://d.pr/v/OZMjrV

    Hope it helps.
    Please let me know how it goes.
    Looking forward to your response.
    Thank you

    Plugin Support Pial

    (@iapial)

    Hello again,

    Sorry for the inconvenience.

    We did not hear from you since our last conversation.

    Could you please let us know if you are still having the issue?

    So that we could try to solve your issue.

    We are waiting for your response.

    Thank you.

    Plugin Support Pial

    (@iapial)

    Hello again

    Hope you are doing well.

    About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

    I have experienced repeated conflicts on and off with Essential Addons Pro for Elementor – The Elementor editor will not load until I disable the EA Pro plugin then suddenly everything loads fine. The problem is that the EA Pro is a paid plugin. After one release its fixed, then another update its conflicting again. Wish that Elementor would recognise this and get involved with Essential Addons to stop this.

    As a follow up – I had to go into Essential Addons Pro for Elementor and turn off most of the extensions there which then allowed the plugin to work with Elementor again. However, this is an unfair workaround as this disables many of the features that I paid for in Essential Addons Pro.

    Plugin Support Pial

    (@iapial)

    Hello @gosterandrew

    Hope you are doing well.

    About your inquiry, Since you are having issues with the Essential Addons premium features and according to www.remarpro.com’s policy, all the Pro widget /plugin issues must be handled outside of www.remarpro.com so please create a support ticket from here

    And we will be looking into your issue and will be communicating with you via the support ticket.

    Hope you understand.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Conflict between Essential Addons for Elementor / WMPL / Elementor templates’ is closed to new replies.