• Resolved langerent

    (@langerent)


    This form was functioning properly until about a month or so. Once the submit button is clicked, the email is sent but none of the confirmation choices work. I get a 500 Error on all of them. I have deactivated all of the plug ins and switched themes will no success. (I have reactivated the ones I use after testing) I need this page to go to the URL https://www.freeportskiboosters.com/membership/membership-payment/

    I have Debug set to true with no errors.

    ### Begin System Info ###

    — WPForms Info

    Lite: Nov 19, 2019 @ 10:18pm

    — Site Info

    Site URL: https://www.freeportskiboosters.com
    Home URL: https://www.freeportskiboosters.com
    Multisite: No

    — WordPress Configuration

    Version: 5.5.3
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Quna 1.1.1
    Show On Front: page
    Page On Front: Freeport Ski Boosters (#2)
    Page For Posts: Events (#23)
    ABSPATH: D:\hshome\mallar\freeportskiboosters.com/
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Enabled
    WPFORMS_DEBUG: Not set
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

    — WordPress Uploads/Constants

    WP_CONTENT_DIR: D:\hshome\mallar\freeportskiboosters.com/wp-content
    WP_CONTENT_URL: https://www.freeportskiboosters.com/wp-content
    UPLOADS: Not set
    wp_uploads_dir() path: D:\hshome\mallar\freeportskiboosters.com/wp-content/uploads/2020/12
    wp_uploads_dir() url: https://www.freeportskiboosters.com/wp-content/uploads/2020/12
    wp_uploads_dir() basedir: D:\hshome\mallar\freeportskiboosters.com/wp-content/uploads
    wp_uploads_dir() baseurl: https://www.freeportskiboosters.com/wp-content/uploads

    — WordPress Active Plugins

    Atomic Blocks – Gutenberg Blocks Collection: 2.9.0
    Classic Editor: 1.6
    Code Snippets: 2.14.0
    Custom Body Class: 0.7.2
    GutenBee: 2.7.0
    Quna Design Pack: 1.0
    Unique Headers: 1.7.12
    WPForms Lite: 1.6.3.1
    WP Mail SMTP: 2.5.1

    — WordPress Inactive Plugins

    Akismet Anti-Spam: 4.1.7
    Hello Dolly: 1.7.2
    Kirki Customizer Framework: 3.1.5
    Ninja Forms: 3.4.32
    One Click Demo Import: 2.6.1
    Sassy Social Share: 3.3.14

    — Webserver Configuration

    PHP Version: 7.2.15
    MySQL Version: 5.1.73
    Webserver Info: Microsoft-IIS/7.5

    — PHP Configuration

    Memory Limit: 256M
    Upload Max Size: 16M
    Post Max Size: 20M
    Upload Max Filesize: 16M
    Time Limit: 60
    Max Input Vars: 1000
    Display Errors: On (1)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Not Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled

    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @langerent,

    Thanks for contacting us!

    When you have sometime, could you please double check the URL you’ve shared as the form that’s embedded on the page is not designed using the WPForms plugin?

    Thanks, and please let me know!

    Thread Starter langerent

    (@langerent)

    I had to install another plug-in, I could not get this one to work properly and I need the form to work as their season is starting.

    Hello @langerent,

    I apologize for the issues you faced. Please let me know if there is anything else we can do to start using WPForms in the future! ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Confirmations go to 500 Error’ is closed to new replies.