• Resolved egoruk

    (@egoruk)


    Hi!

    Love the plugin and am using it on many sites. 5 stars for sure!
    But does the confirmation chimes have to be that loud and harsh? I literally have to close my ears when tap on Accept…Or it hurts…

    ThankQ.

    • This topic was modified 2 years, 2 months ago by egoruk.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support msharma266

    (@msharma266)

    Hi @egoruk,

    Many thanks for your complements and your feedback.
    Our Customer Experience team reviews all such feedback and you are not alone in this feedback. We will be incorporating some enhancements in this area in our upcoming App releases. Prepare to be pleasantly surprised! ??

    thanks,
    – Trusona Support

    Plugin Support msharma266

    (@msharma266)

    Hi @egoruk,

    Our Design team evaluated the options, but in the end, decided to keep the audio cue for those users who had expressed their preference for it. Our recommendation would be for you to control the volume on your local device to reduce the sound annoyance factor for you. Apologies that we could not adopt your design proposal for everyone.

    thanks for your input,

    -Manny

    Trusona Support

Viewing 2 replies - 1 through 2 (of 2 total)
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