Confirmation message not showing

Hi, does using Wysija alone work? When I checked your website, I saw a few javascript errors. This is why the confirmation message isn’t showing up.

Yep, with Wysija alone it does work. What javascripts should I fix? I’m sorry, but I have no coding knowledge ??

wysija alone probably works because it’s own scripts are loaded *before* the javascript errors can show up. MAB scripts unfortunately comes *after* the javascript errors.

Also, I see 2 jquery libraries are being loaded. One is version 1.10+ and is loaded by wordpress itself. Another one is very old – 1.3+ – and is loaded by the theme.

You may want to start from there. Contact the theme’s author.

I’m going to change the website theme in the next month, buying a new one that should fix the problem. For now, I’ll contact the current theme developer and see what he can do for me. Thanks a lot for your support, I’ll let you know as soon as it will be fixed.
Happy Holidays!

Hello, I’m back!
So, I asked the theme developer for the new jquery file and I uploaded it to my theme, but the confirmation message still doesn’t show up. He also told me that he tried the plugin using a test site with wp 3.8 + twenty fourteen theme and is having the very same problem.
Do you have any clues?
Thanks again.
Carla

Check this out https://i41.tinypic.com/10prg28.png

screenshot of my test site (local) wp3.8 twentyfourteen theme with wysija and magic action box in the sidebar widget. works ??

in any case, I’m still seeing javascript errors on your website. see this: https://tinypic.com/r/2d9w8oz/5

and still the same old jquery script loaded by the theme.

Thanks for your hints Ryann, I should definitely change theme as I don’t think my problems will be solved until then ??