Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Marcel Pol

    (@mpol)

    I see it, strange.
    I tried this on my test install with the same theme, but it does work here.
    You can disable all plugins, try again, and then one by one enable the plugins again. Then see where it goes wrong, and which plugin might be at fault.
    Alternatively, can you give me the list of plugins that you use?

    Thread Starter PierreSG

    (@pierresg)

    Hi Marcel, thanks for the very quick reply.
    Here are the other plug-ins that I’m using:

    Akismet
    Collapse-O-Matic
    Contact Form 7
    Jetpack
    Polylang
    Simple Google Static Map
    WP-Mail-SMTP

    Thanks again,
    Pierre

    Plugin Author Marcel Pol

    (@mpol)

    I am sorry, I cannot reproduce it.

    I advise to disable all plugins, then test again. Then re-enable all plugins till you find which one is causing it.

    Thread Starter PierreSG

    (@pierresg)

    Done, it’s Polylang that has the conflict. When it’s desactivated, I get the “Thank you” message every time. I really need it to manage my bilingual content. I did try another popular plug-in before but that one had a conflict with my theme. Any suggestions?
    Thanks.

    Thread Starter PierreSG

    (@pierresg)

    Did more testing… all the entries in English do not show the “Thank you” message but all of entries made in French show the confirmation message just fine.

    Plugin Author Marcel Pol

    (@mpol)

    Hi, I tested again. Used different book_id’s for the connected pages. I tried English, Dutch and German. All 3 show the “Thank you” message.
    Sorry, I cannot reproduce it here.

    Thread Starter PierreSG

    (@pierresg)

    Hi Marcel. A few more questions:
    1. I’m not using pretty permalinks, could this be related?
    2. Did you run your tests with the Polylang plug-in activated?
    3. If not, should I open a new post to Polylang’s support?
    Thanks for your help,
    Pierre

    Plugin Author Marcel Pol

    (@mpol)

    Hi, Yes, I tested with Polylang activated. One page in English, with book_id=1, and another in Dutch, with book_id=2.
    Everything worked for me.

    I am not sure how to proceed, it is a strange problem. You could contact the people from Polylang, but I don’t know if the problem is with their plugin, with mine, or just in some interaction.
    It probably needs debugging code on your website. If you want, you could give me login details for wp-admin and ftp, but I can imagine you would rather not do that.

    Thread Starter PierreSG

    (@pierresg)

    Hi Marcel,
    I’m happy to give you access. Please send an email to pierre@osisoft.com and I’ll reply with login info.
    Thanks again,
    Pierre

    Thread Starter PierreSG

    (@pierresg)

    Thanks Marcel for the extra effort.
    Closing this thread now.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Confirmation message not displayed’ is closed to new replies.