Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi, can you explain your process please. What fields do you have in your form which also includes a subscription field.

    Regards

    Thread Starter mssdidi

    (@mssdidi)

    Hola, mbrsolution!

    Really simple form:

    2 Standard fields:

    Name – field type = text
    Email – field type – email

    Everything was fine until WordPress updated to 4.2.whatever before 4.3 update.

    After the form is submitted, users receive a confirmation email that, as I’ve stated, has NO LINK TO CONFIRM SUBSCRIPTION. The email received states:

    “Click the link below and you’re all set to go! If you’ve changed your mind, ignore this email. “

    And there is NO LINK or anything else in the email.

    I checked all of My plugin settings and just tested this process again and the problem persists.

    Thanks for your assistance!

    Thread Starter mssdidi

    (@mssdidi)

    Hi, the part I don’t understand is the subscription part in your comment above.

    This plugin as far as I know only allows you to submit an e-mail or message, you can also add an attachment. The only part of the plugin that allows you to integrate with another service is by enabling the following features Constant Contact Newsletter Settings and or vCita Online Scheduling Settings?

    Thread Starter mssdidi

    (@mssdidi)

    This is what the plugin is supposed to do to add an auto-response to CONFIRM SUBSCRIPTION:

    https://www.fastsecurecontactform.com/tip-add-email-autoresponder

    For the 3rd time: THERE IS NO LINK TO CLICK TO CONFIRM SUBSCRIPTION TO MY LIST IN THE AUTO-RESPONDER EMAIL (“Confirmation Email”) that subscribers receive after filling out My form. Therefore, subscribers are NOT able to subscribe to My list. The confirmation email, as I stated above, reads:

    “Click the link below and you’re all set to go! If you’ve changed your mind, ignore this email. “

    And there is NO LINK or anything else in the email.

    I made no mention of integration with any other service because I am not using that feature. Since this plugin was working prior to the WordPress update that I mentioned above, I see no logic in having to now set up some kind of integration with a service I do not wish to use.

    Hi, sorry for the misunderstanding. Thank you for clarifying further your question above. Please check the following Link. Let me know if it helps you with your issue.

    Thread Starter mssdidi

    (@mssdidi)

    None of the suggested solutions, which I tried before I posted here, apply to/fix this problem – and the GoDaddy issue also does not apply (checked with My hosting service).

    I appreciate your assistance. I may attempt to reinstall the plugin, but since I’ve spent so much time not finding a solution, I am leaning towards using a different one.

    Hi, I understand your decision to find a plugin that works for you. Unfortunately not all plugins work in all server environments.

    While saying this I have also submitted an e-mail to the plugin author.

    Regards

    Thread Starter mssdidi

    (@mssdidi)

    I’d like to be kept informed of developments. Please post what you discover from the plugin author here.

    The reason I chose to use this plugin is for the CAPTCHA code and still prefer it to the plugin I’m currently using from frustration with this issue.

    Much appreciation & all the BEST.

    Sorry for the delay. I had to find time to test.

    The confirmation email message will have html removed unless you check the setting below it “enable using HTML in confirmation email message”

    Thread Starter mssdidi

    (@mssdidi)

    In My initial query, I mentioned that:

    “I checked all of My plugin settings and just tested this process again and the problem persists.”

    Upon further review:

    After WordPress updated to 4.2, the confirmation link disappeared from the emails. Prior to this update, everything worked fine – My settings were properly configured.

    I hope that helps.

Viewing 11 replies - 1 through 11 (of 11 total)
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