Confirmation is not shown on same page but error span text does

  • Resolved Andreas

    (@stylingagenten)


    4 months ago

    <div class="error text-danger" role="alert"><span class="error-text">

    The element above is shown including 100’s of span text rows. I did add 1 sentence the confirmation text in Confirmation Settings.

    The email is sent to the customer after they submit, but why is the span text displayed and not the confirmation setting?

    Thanks

    Andreas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello there,

    Can you please share the form URL so that we can look further? The URL you have shared does not have any form, kindly check the screenshot.

    Thank you

    Thread Starter Andreas

    (@stylingagenten)

    Hi, here is the URL: https://fiskeonline.com/sv/nyhetsbrev/

    I hided the span messages in css

    .error.text-danger[role=”alert”] {
    display: none;
    }

    So now you dont see it visual. You dont see the thank you message either. Tell me if you want me to remove it.

    BR
    Andreas

    Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello there,

    It seems like the error log is thrown from some other plugins. To investigate further, can you please check if you have added any custom code on your website? If so, you can try deactivating the code.

    In addition, you try temporarily deactivating all the plugins except Fluent Forms to see if the issue is appearing from a plugin. If the issue is resolved after deactivating the plugins, you can try reactivating them one by one to see which one is conflicting.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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