Confirmation email not working

  • Resolved lpgarcia18

    (@lpgarcia18)


    2 years, 8 months ago

    I installed the plugin but the configurations don’t load. I received this message:

    Please confirm your email by clicking on the link we sent to [email protected]. This makes sure you’re not a bot.

    But I didn’t receive any email.

    I tried to install and uninstall, activate and deactivate many times… ??

    Thank for your help!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Thank you for your question!

    You can ignore the confirmation message, it’s not required for the plugin to work.

    What is the precise issue exactly – the icons don’t show up? How did you place them under question 3 on the plugin’s settings page?

    Thread Starter lpgarcia18

    (@lpgarcia18)

    Hi, Nick!

    The configuration page don’t shows up.

    When I activated the plugin a menu was created in the left panel. Something appeared on the right side of the screen, but the page didn’t load.

    Here is an image of the page: https://ibb.co/pR4gV5c

    Plugin Support alexsev

    (@alexsev)

    Could you please deactivate the other plugins one by one and see if that makes a difference?

    Our plugin may be conflicting with one of your other plugins.

    Thread Starter lpgarcia18

    (@lpgarcia18)

    I deactivated all my plugins and the problem remains the same. ??

    Thread Starter lpgarcia18

    (@lpgarcia18)

    There is a black page in front of the Social Media Share Buttons & Social Sharing Icons comands, and a clock indicating that it is loading, I think.

    Plugin Support Nick

    (@d4d5bh6)

    Ok could you please also clear cache (after you disabled all the other plugins)?

    Thread Starter lpgarcia18

    (@lpgarcia18)

    I did and the problem remains. I think I’ll give up. Thanks any way!

    Plugin Support Nick

    (@d4d5bh6)

    Ok I can see you still have other plugins activated in the screenshot. Did you try disabling them all?

    Plugin Support alexsev

    (@alexsev)

    As we didn’t hear any reply in last days, I can assume that you resolved the issue.

    Please feel free to open a new topic if I am wrong!
    Thank you ??

Viewing 9 replies - 1 through 9 (of 9 total)
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