Confirmation email is not sent if ‘Send confirmation AFTER payment’ checked

  • Resolved derrynj

    (@derrynj)


    2 years, 2 months ago

    The email goes out to the organiser, but neither the confirmation email nor the payment confirmation email go out. I’ve checked the email log and it never gets sent.
    All goes back to normal if I uncheck the payment confirmation button.

    I think this is probably what happened to the other topics where confirmation emails didn’t go out.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author davidfcarr

    (@davidfcarr)

    Are you using PayPal for payments? The confirmation after payment option seems to work for Stripe, but I think the issue you’re reporting may have to do with some other problems I’ve seen with PayPal payments not being recorded properly.

    Thread Starter derrynj

    (@derrynj)

    Yes, this is with PayPal.

    Thread Starter derrynj

    (@derrynj)

    This appears to be fixed now! Thanks David.

Viewing 3 replies - 1 through 3 (of 3 total)
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