• Resolved konradpiotr

    (@konradpiotr)


    Hi, when a subscriber changes his/her preferences at the “manage your subscription” page, he can unsubscribe / subscribe again. After, he sees “your preferences has been saved”, however he/she receives no email on his/her mailbox with a confirmation that he/she is unsubscribed/subscribed. This can be confusing, especially when a subscriber changes the preferences more than once – without email confirmation, it is not clear which operation was done. Is there a way to force MailPoet to send confirmation emails after each change the subscriber makes on the “manage your subscription” page?

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  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @konradpiotr ????!

    Thank you for reaching out to MailPoet Support!

    Is there a way to force MailPoet to send confirmation emails after each change the subscriber makes on the “manage your subscription” page?

    This is not possible with the MailPoet plugin out of the box.

    However, it might be possible with some custom code. If you need help with custom code, you can reach out to someone from Codeable: https://codeable.io (affiliate link).

    You’re also welcome to add it as a suggestion here https://feedback.mailpoet.com

    Our team will take it into account when discussing new features and improvements for the plugin ??

    Cheers!

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