confirmation e-mail not send

  • Resolved ceesvanderwel

    (@ceesvanderwel)


    6 years, 6 months ago

    Hi Guys,

    Do not know what happened, but the update to 1.3.2 did not solve the issue about the confirmation e-mail.
    Even worse, the whole request proces for data annomisation doesn’t work anymore.

    I’ve done the next steps:
    – opened data request page
    – Entered email and clicked send
    – New request for data annomization does not display a confirmation that the request is send (in version 1.3.1 it did)
    – Tried once again with a new send
    – System replies with: You already requested data
    – Opened Admin page in request page displays request but with no option to manage

    No updates or new plugins installed. Only change is update to 1.3.2.

    Hope you can help me (and others) with this issue

    kind regards
    Cees

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)

  • Not sure whether to start a new thread for this, but since it is closely related to the original query, am putting it here.

    I have the latest version of both the plug-in and WordPress installed and my site runs the 2010 theme. I have what I believe is the same issue as Yveslens above. If I use the data request form, then I do receive an email telling me that my data can be viewed on-line and supplying a link. This is working fine. However, as admin, I am not receiving any notification that a request has been made and I am therefore not aware that any action in terms of a review etc needs to take place. Is it possible to look into this, please?

    Many thanks in advance.

    J ai optimisé et revalider les extensions
    Cela marche

    GREAT JOB THANKS

Viewing 2 replies - 16 through 17 (of 17 total)
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