Confirm form resubmission on reload

  • Resolved hhalvers

    (@hhalvers)


    4 years, 8 months ago

    So I’m using the mailchimp for wp plugin on a very basic web page. The form works fine. When I enter an email address and hit “sign up” it works great, and displays the message “Thank you, your sign-up request was successful! Please check your email inbox to confirm”.

    My problem is, though, if they reload the page, they get this message “confirm form resubmission” which is really annoying.

    Also, if not reloading, but every time I come to the page, it still has the message that you’ve already signed up. I would prefer that doesn’t show up every time they come to the page. Is that stored in a cookie or something that I need to delete? I don’t like that message always being there because it kind of clutters up the page.

    On a side note, is there a way to center the “thank you for your sign up” message?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @hhalvers,

    Can you please share a link to the page on your website which has our form?

    Regarding reloading, this is normal for any form after it’s submitted. But it should not happen if they visit the page again.

    If you click on another page and come back to the page with the form, does it automatically show “you already signed” or it only shows that if they submit the form again?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

    I’m also facing the same issue,

    “My problem is, though, if they reload the page, they get this message “confirm form resubmission” which is really annoying.

    Also, if not reloading, but every time I come to the page, it still has the message that you’ve already signed up. I would prefer that doesn’t show up every time they come to the page. Is that stored in a cookie or something that I need to delete? I don’t like that message always being there because it kind of clutters up the page.”

    Here is the link
    https://dmritesh.com

    Plugin Contributor Lap

    (@lapzor)

    That is default browser behavior. Whenever you send a POST (submit a form), and then refresh the page, it will ask if you want to submit the form again / send the same post data. Practically I don’t think it happens that much that people click reload after submitting a form, it’s more likely to happen when someone is testing the site than when someone is normally browsing the site. It’s also not an issue if the form is submitted again.

    With the Premium add-on you can activate AJAX submission, that will prevent this issue.

    If you want to show the form, instead of that message, you can go to MailChimp for Wp > Form > Settings, there you can set “Hide form after a successful sign-up?” to No.

    Hope that helps. If you have any questions, please let me know!

Viewing 4 replies - 1 through 4 (of 4 total)
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