• Hello,

    I am currently using the Paytium plugin to set up subscription payments on my WordPress site. I have connected my account with Mollie and implemented the following shortcode:

    [paytium name=”Website Maintenance Subscription” description=”Website maintenance service” amount=”50.00″ recurrence=”3 months” button_label=”Order website maintenance” button_style=”background-color: #e65616; color: #ffffff; border: none; padding: 10px 20px; border-radius: 5px; font-size: 16px;”][paytium_field type=”text” label=”Full Name” placeholder=”Enter your full name” required=”true” /][paytium_field type=”text” label=”Website Address” placeholder=”Enter your website address” required=”true” /][paytium_field type=”email” label=”Email Address” placeholder=”Enter your email address” required=”true” /][/paytium]

    I would like to confirm whether this setup is correct for processing recurring payments of €50 every three months. Additionally, I want to ensure that customers are not required to create a Mollie account to complete the subscription process.

    Could you please advise if this configuration is appropriate and if there are any additional steps I need to take to ensure the subscription payments function correctly?

    Thank you for your assistance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author paytiumsupport

    (@paytiumsupport)

    Hi Nortun,

    Thanks for reaching out!

    In order to process recurring payments of €50,00 every three months with Paytium Recurring Payment functionality this shortcode is to be used.

    [paytium_subscription interval="3 months" times=" "]

    [paytium_field type="label" label="Subscription €50" amount="50" /]

    You can customize it at your linking?

    Furthermore please do consult https://www.paytium.nl/handleiding/recurring-payments/ for additional possibilities with Paytium Recurring Payments functionality.?

    Not really sure want you mean with ‘customers are not required to create a Mollie account to complete the subscription process’

    Your customers payments are processed through Mollie payment provider, through your Mollie API and payment will appear in your Mollie account dashboard. Mollie’s checkout page is used to process these payments.?

    For additional questions you might have, do mail support@paytium.nl?

    Pls do include your Paytium version and a link to your payment form.?

    Thank you,?

    Paytium support team?
    Thread Starter nortun

    (@nortun)

    Hi Paytium team,

    Thank you for your earlier response and guidance on setting up recurring payments. I followed your instructions and used the following shortcode:

    [paytium name=”Website Maintenance Subscription” description=”Website maintenance service” button_label=”Order website maintenance” button_style=”background-color: #e65616; color: #ffffff; border: none; padding: 10px 20px; border-radius: 5px; font-size: 16px;”] [paytium_subscription interval=”3 months” times=””] [paytium_field type=”text” label=”Full Name” placeholder=”Enter your full name” required=”true” /] [paytium_field type=”text” label=”Website Address” placeholder=”Enter your website address” required=”true” /] [paytium_field type=”email” label=”Email Address” placeholder=”Enter your email address” required=”true” /] [paytium_field type=”label” label=”Subscription €50″ amount=”50″ /] [paytium_total /] [/paytium]

    However, when I attempt to test the payment, I encounter the following error:> Creating payment failed:

    [Error 422: Unprocessable Entity] A customer is required for this recurring type. Documentation: https://docs.mollie.com/overview/handling-errors

    From the error, it seems like a customerId is required by Mollie for recurring payments. I am currently using the free version of the Paytium plugin.

    My questions are:

    1. Is it possible to configure recurring payments on the free version of Paytium without encountering this error?

    2. If yes, what steps should I take to ensure a customerId is properly created and passed to Mollie during the payment process?

    3. If the free version cannot support this functionality, do I need to purchase the Pro version to make recurring payments work seamlessly?

    I am using Paytium version Version 4.4.11

    The link to my payment form is: https://web-eintritt.de/pl/opieka-nad-twoja-strona/

    I want to confirm the exact requirements for setting this up before deciding on upgrading.

    Thank you in advance for your assistance!

    Plugin Author paytiumsupport

    (@paytiumsupport)

    Hi Nortun,

    Pls do mail us at support@paytium.nl on the above.

    Thank you

    Paytium support team

Viewing 3 replies - 1 through 3 (of 3 total)
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