• Hello, I have a recurrent error… it is:

    The configured uploads directory “W:\web\2 WordPress\aselar.wp/wp-content/uploads/participants-database/” for Participants Database is not writable. This means that plugins file uploads will fail, check the Participants Database “File Upload Location” setting for the correct path.

    I change location to wp-content/uploads/participants-database/ and Image file path to wp-content/plugins/participants-database/ui/no-image.png whats is recommended and it’s now working.

    Also now, my list of participants is not visible on backend but yes in frontend, yesterday before change that paths is looks fine.

    I tried to upload a csv and it uploads ok but nothing appears on the list of participants…

    Please, I need your help! Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    The settings for the upload path will always be a relative path, so that’s why the original setting you had didn’t work, since that is an absolute path.

    The upload path setting determines where image and file uploads go, also CSV imports, so since these things are working, the path settings are fine.

    This is unrelated to records appearing or not in the admin List Participants page.

    Try clearing the filter on the admin List Participants page, the most likely reason you don’t see anything is because the filter is preventing it.

    If the admin List Participants page is totally blank where the records would be seen…in other words, you don’t see “0 records found” then there is some kind of error.

    In that case, use the debugging log to see what errors are coming in. Clear the log, then open the page, then check the log immediately so you only see the relevant entries.

    Thread Starter ethink1

    (@ethink1)

    Hello and thank you for your response.

    On debugging log nothing appears, the problem is in the path… i don’t understand what should be the location of the uploaded files… (now I have this: wp-content/uploads/participants-database/) but this is the current error:

    “The configured uploads directory “W:\web\2 WordPress\aselar.wp/wp-content/uploads/participants-database/” for Participants Database is not writable. This means that plugins file uploads will fail, check the Participants Database “File Upload Location” setting for the correct path.”

    I can add participants manually one by one but when I upload csv, aparently works fine but new participants added not appear…. SOS…

    This is message when I upload csv:
    “File upload completed: 2 lines received.
    The data is importing in the background, refresh the page to get the current status of the import.”

    Please… help! ??

    Plugin Author xnau webdesign

    (@xnau)

    Well, if you are getting that message, then yes, the path is incorrect. I thought you had said you worked that out.

    You will not be able to successfully import a CSV until you get the path issue resolved.

    That error message is telling you the path that is resolving with your current settings. You need to change the settings so that path is correct, but I can’t tell you how to do that, this will be accordng to your particular directory configuration which I won’t know.

    Make sure you don’t have the “File and Image Uploads Use WP Content Path” (plugin settings under the Advanced tab) checked, that will change what the uploads path setting should be, and in most cases, you should have that unchecked.

    The plugin just checks the path and if it can’t write to it (in other words, it can’t place a file there or read files that are there) then it shows the error message. If the plugin is not allowed (by your server configuration) to create the directory, this will also cause this error.

Viewing 3 replies - 1 through 3 (of 3 total)
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