Configurator not showing

  • Resolved ksanchezzz

    (@ksanchezzz)


    1 year ago

    I already publish the product but then when i click the “configure” it didn’t work? Its like there’s a shade? Shade in a way that i can see in the background he choices but i can’t click it

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    This usually happens if there is a javascript conflict somewhere, or an error after minifying scripts.

    I looked at the link you shared but the product is not public, I got a “Page not found error”, so I can’t check the cause of the error.

    If you can make that product public I’ll take a look again.

    Marc

    Thread Starter ksanchezzz

    (@ksanchezzz)

    Hi Marc,

    I want to buy the conditional logic add ons but I want to ask first if the logic works on the attribute value? For example I have 3 attributes and each these attributes has their own value. I want the value of the first attribute to be connected on my second attribute value

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi @ksanchezzz,

    Sorry I’m not sure what you mean by “attribute”?
    Would you mind sending me more details on my website, as this is a pre-sale question and I shouldn’t answer here (it is agains the forum rules)

    Marc

Viewing 3 replies - 1 through 3 (of 3 total)
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