Configuration page keeps loading

  • Resolved davidvb

    (@davidvb)


    9 months, 2 weeks ago

    Hi,

    I am configuring Complianz cookie banner, but when I got to the page ‘cookie banner’ where you can define the lay-out of the cookie banner, I clicked ‘save’ and since then this page keeps loading, reloading, reloading and reloading again and again.

    This makes the plugin unmanagable. How can I stop this?

    I already deleted the cookies from Complianz, logged out and in of the site dashboard and deactivated some other plugins.

    Thanks for helping me out.

    David

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @davidvb,

    Could you start by checking whether this behavior persists with Complianz as the sole activated plugin on the site, and when using a default WordPress theme such as one of the “Twenty Twenty-” themes?

    As I haven’t had any other reports about such behavior, nor am I able to reproduce it locally yet; a plugin/theme/browser extension conflict would seem the most likely culprit at the moment.

    Kind regards, Jarno

Viewing 1 replies (of 1 total)
  • The topic ‘Configuration page keeps loading’ is closed to new replies.

Tags