Configuration

@roberto22 Hi

I hope you are doing well.

Please share Post SMTP diagnostic test report and share your wp-config file screenshot; you can hide the confidential data and then share it.

Thanks

Hi,

Here is the diagnostic test https://prnt.sc/bAnz_bx164kf

https://prnt.sc/rdccNF2OQlNE – https://prnt.sc/iBOnusW70Bbl – https://prnt.sc/50Na_CNCAxzd
https://prnt.sc/S9wjChX-82AP

@roberto22 Can you disable the Wordfrence plugin and then test and let me know?

Thanks

Hi,

I disabled the wordfence plugin but still cant send an email test https://prnt.sc/5LhGJs6PWSW2

But i need the wordfence plugin active. What else can i do?

Thanks!

@roberto22

Ok, you need to reset the Post SMTP plugin and configure it again. In the meantime, let me test it with WordFence.

Thanks

Hi,

I’ll do that. But I have another with wordfence and post smtp active and they both working fine.

@roberto22

Weird, but normally this type of issue comes due to plugin conflict; if possible, try to deactivate plugins one by one and then check if you find any conflicting plugin then let me know.

Thanks

Hi,

The error message is not displaying anymore. But still cant sent test email https://prnt.sc/f2aLbCradhLg

I even get a email error in my gmail account https://prnt.sc/X_tLM18LSWUf

I reconfigured the email account and the plugin. now is working as expected.

Thanks!

@roberto22
Great, thanks for updating us.