Configuration

  • Resolved aggk

    (@aggk)


    3 years, 1 month ago

    Hi,

    Through my theme I display youtube clips in a “lightbox”, clicking a link will open a lightbox where an embeded youtube clip autoplays.
    With Complianz wizard I have checked YouTube as “third party service”.
    and under “Script center” “URL’s from iFrames sources that should be blocked before consent.” I have saved the YouTube -url but it has no effect. Do I need to locate the script that opens the lightbox and save that also under “Script center”?

    I also have a chat service integrated through wp_footer -hook that stores a link to a async script. So I tried saving this URL under Script Center > “(part of) URL’s or unique string from the inline scripts of third-party scripts & plugins that should be blocked before consent.” but this also do not work, am I doing it wrong?

    I’m on WP Engine so it’s their server cache could that be a problem?

    Complianz Wizard is very nice and straightforward I would really like to use it on our sites if I can get it to work.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @aggk,

    Maybe you could provide an URL to the website, so we can have a look at the current behavior?

    If you have the YouTube service selected under Wizard > Integrations, you don’t have to add individual Youtube URL’s to the Script Center. Complianz’ script blocker will detect the URL and block it prior to consent, but possibly it can’t do this because of the implementation inside the Lightbox. It would be useful to see the implementation.

    As for the Chat Service, you can try removing the current implementation and loading the async script from the Script Center instead. Copy the script to the “Async scripts to execute on consent” field without the <script></script> tags.

    Kind regards,
    Jarno

    Thread Starter aggk

    (@aggk)

    Hi,

    Here is a basic testpage with link to youtube -clip.
    I have nothing in script center now but YouTube is selected under “third-party services”:
    https://wordpress-121191-2123979.cloudwaysapps.com/test-page/

    Regarding the chat -service all I have is an external link (inside script tags)
    the script itself is hosted elsewhere. Should I include this URL under “Scriptcenter” > “Async scripts to execute on consent” ?

    Thanks!

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @aggk,

    What plugin are you using for these Lightbox elements?

    For the chat-service, you can indeed try placing the entire script (but leave out the <script> tags) under “Script center” > “Async scripts to execute on consent”.

    Hope it helps.
    Kind regards,
    Jarno

    Thread Starter aggk

    (@aggk)

    Hi,

    the lightbox is from Fancybox script included with the theme.
    I only have the URL to the chatbox script, do I include that URL under “Async scripts to execute on consent”?

    Thanks!

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @aggk,

    Due to the techincal nature of these Fancybox/lightbox scripts, we are unfortunately not able add a placeholder to this Fancybox. An alternative solution would be to wrap the YouTube URL’s in this shortcode:

    [cmplz-consent-area text="Enable this content by clicking this link"] 
/* add your snippet that needs to be blocked before consent */ 
[/cmplz-consent-area]

    Explained in detail here, along with some example CSS to style it: https://complianz.io/wrapping-content-in-consent-shortcodes/

    As for the script, you could share the code with us so we can test (can be done through our support email if preferred), or try implementing it under “Async scripts to execute on consent” to see the behavior for yourself.

    Kind regards,
    Jarno

Viewing 5 replies - 1 through 5 (of 5 total)
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