Conditions are not working

Hi @tracym826,

Conditional fields should work in additional profile forms placed into custom profile tabs. Maybe conditional rules are set wrong. Please attach screenshots with the conditional field, its field-switcher and these fields in profile. See attached examples.

Regards

image 1, image 2, image 3

Actually, we are creating conditions depending on the felids from the other tabs. We can see the conditions in the form but the conditions are not working.
Here are the Screenshots:
This one has been added in About Tab
https://www.screencast.com/t/XDZJ3ksqox
The condition has been set in the Stats Tab
https://www.screencast.com/t/sIjbHfsE

Please check it as a priority and let me know what will be the solution. My business is hampering for this.

The conditional field and its field-switcher must be on the same screen (the same tab).

If you’ll try to add a new condition, you’ll see that only fields added to the current form are available. I guess you added a conditional field in the main form (About Tab) and then moved it to the additional form (Stats Tab).

Try to add the “Sport Categories” field to the additional form (Stats Tab), conditional field should work with this. You don’t need to remove the “Sport Categories” field from the main form (About Tab). Just add a copy of the existing field from the Custom Fields section in the Fields Manager, see example. You can make a field copy in the additional form (Stats Tab) not editable.

Regards

Hi @tracym826

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards