Conditional tags showing in the email

  • Resolved andreu

    (@andreu)


    5 years, 6 months ago

    Hi,
    A couple of days after updating WP, Contact Form 7 and your plugin to the latest versions, suddenly client reported that in the emails the conditional fields were showing instead of working as a conditional field.
    I’ve done a rollback of Contact Form 7 and your plugin version but problem is still there.
    Any advise to solve this problem? Since few days ago your plugin was working fine. I don’t understand what changed, we have not modified anything else since months.
    Thanks in advance for your time and congrats for such a great plugin!
    Best,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    Not sure about this one. I don’t think I had any reports about this, so probably a conflict with another CF7 related plugin. Can you try disabling the other plugins?

    Or wrong spelling somewhere? If there are tags in the email don’t match the ones in the form, they will be displayed as shortcode.

    Thread Starter andreu

    (@andreu)

    Hi @jules-colle,
    I finally managed to understand what happened. My theme disables the version in the enqueues “?ver=…”. After updating CF7 and your plugin, it seem that a lot of users still had the old JS files in their browser cache. This seem to be the cause of the issue.
    Thanks for you time!

Viewing 2 replies - 1 through 2 (of 2 total)
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